Senior Product Manager - Retail

Location: Bengaluru

As a Senior Product Manager – Retail, you will own and scale the end-to-end product ecosystem for Licious’ physical retail stores and omnichannel journeys. You will work closely with Retail Operations, Supply Chain, Growth, Tech, Design, and Analytics teams to build products that power store efficiency, inventory accuracy, customer engagement, and revenue growth.

This is a high-impact role requiring strong product thinking, execution excellence, and comfort operating in a fast-paced, zero-to-one and scale-up environment.

What makes the role meaty?

Product Strategy & Ownership

- Own the retail product roadmap across store operations, POS, inventory, fulfillment, pricing, promotions, and omnichannel integrations
- Translate retail business goals into clear product vision, strategy, and measurable outcomes
- Identify opportunities to improve store productivity, shrinkage control, and customer experience

Execution & Delivery

- Lead discovery, prioritization, and delivery of features across internal tools and consumer-facing experiences
- Write detailed PRDs, user stories, and success metrics; ensure high-quality execution with engineering and design
- Drive iterative experimentation using data, store feedback, and customer insights

Retail & Omnichannel Enablement

- Build products that enable seamless online-offline experiences (click & collect, endless aisle, store-assisted ordering, loyalty integration)
- Partner with Retail Ops to digitize SOPs, audits, workforce workflows, and store performance dashboards
- Work closely with Supply Chain & Category teams to improve forecasting, replenishment, and availability

Stakeholder & Cross-functional Leadership

- Act as the product SPOC for Retail leadership and store operations teams
- Balance short-term execution needs with long-term platform scalability
- Mentor junior PMs and contribute to product best practices within the org

We hope that you have..

- 4–8 years of product management experience, preferably in Retail, Omnichannel, Consumer Tech, or Supply Chain-led businesses
- Hands-on experience building products for offline operations or internal users (stores, ops, logistics, finance, etc.)
- Proven ability to work closely with engineering and design teams in agile environments

Skills & Mindset

- Strong problem-solving skills with a bias for execution and outcomes
- Data-driven decision making; ability to define and track success metrics
- Excellent stakeholder management and communication skills
- Comfort working in ambiguity and scaling products in fast-growing businesses

Good to Have

- Experience with POS systems, inventory management, or workforce management tools
- Exposure to consumer brands, food tech, quick commerce, or last-mile operations
- Prior experience scaling products across 100+ physical locations