Manager - COSI

Location: Bengaluru

We are seeking an experienced Manager - COSI to lead our team in India. The ideal candidate will have a strong background in project management and operations, with a passion for driving results and enhancing customer satisfaction.
Responsibilities    Lead and manage the COSI team to achieve operational excellence and project goals.
Develop and implement strategic initiatives to enhance service delivery and customer satisfaction.
Monitor project progress, manage budgets, and ensure compliance with company policies and regulations.
Foster a culture of continuous improvement and innovation within the team.
Coordinate with various departments to ensure alignment on project objectives and timelines.
Provide mentorship and guidance to team members, facilitating professional development opportunities.

Skills and Qualifications    Bachelor's degree in Business Administration, Management, or a related field;
Master's degree preferred.
8-13 years of experience in project management, operations management, or a related field.
Proven track record of managing cross-functional teams and delivering successful projects.
Strong analytical skills with the ability to interpret data and make informed decisions.
Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
Proficiency in project management software and tools, such as MS Project, Jira, or Asana.
Strong leadership skills with the ability to motivate and inspire a diverse team.