Associate Manager, CRC Documentation

Location: Bengaluru

Job Summary

Perform all checker activities for Documentation team like Document preparation, BCA review , issuance of security compliance certificate etc all input & Maintenance of Limits loaded in various TP systems, Deliver excellent service against agreed service standards, delivery standards, and ensure error free work with no operating losses for Ops CRC CIB

Key Responsibilities

Strategy

Targeted Improvements

Act as a service partner, work together with RMs, in-country Client Management (CM), Operations, and other key internal stakeholders to solve issues and identify opportunities to improve overall service for the clients
Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate

Automation and Streamlining

Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes

Business

Deliver Excellent Service and Provide Credit Documentation support for Corporate & Investment Banking ('CIB') and Wealth & Retail Banking ('WRB') clients business sector
Provide support to resolve technical operating problems by conducting investigations, rectifying errors.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Maintain a good working relationship with the various Business Units, Finance, Risk, Technology and Operations community
Identify common error patterns and provide feedback to the value chain. Adhere to first time-right principles
Provide insight and suggestions to improving processes, identifying opportunities to streamline and rationalization of checks performed
Undertake ad-hoc duties and when delegated by Line Manager
Perform periodic training/refresher session for the team
Demonstrate ability to train new staff and bring them up to speed in the process successfully.
Demonstrate ability to work within timelines with regards to process deliverables to stakeholders (in country CRC, auditors, OR team etc)

Processes

To provide high quality Documentation support.
To ensure error free work with no operating losses
Ensure Individual Productivity targets are met / surpassed
Ensure high quality BCA review being done.
Accurate Checking of Credit Approval Authority in Approval Memos, if warranted
Accurate Verification of Signature in documents received from external sources
Ensure accurate submission of BFL and standard documentation.
Ensure that the documents obtained are accurate, valid and legally enforceable
Ensure that the updates in CMS, especially View Securities, are done accurately as per the terms of the BCA or the contents of the documents received
Issue SCC / DDN in accordance with Policies & Guidelines, without violation of Credit approval terms.
Authorized to issue PSCC/SCC /DDN for All Category facilities for unlimited amount (including Category 1 limit above USD
200m)
Discharge of Custodial Functions as per Group Standards.
Discharge Key Holders Responsibilities as per Group Policies
Lodge / Retrieve documents as per the relevant Guidelines.
Monitor / Diarize / Generate Reports as per the agreed terms with in-country.
Any other Documentation Activity assigned by Line Manager.
Accurate Updating of Control Sheets
Ensure staff performance is monitored on a continuous basis and feedback provided at regular intervals.
Ensure timely escalation to Senior Management of any exception noticed related to work and environment.
Ensure proper training (OJT) is given to team members whenever required.
Ensure backup staff is identified and trained
To adhere to the agreed CST plans and approach
To identify and report all exceptions on non-compliance with standard controls
To identify and report all weaknesses inherent in the standard controls
To ensure exceptions arising out of CST checks are immediately rectified and preventive action put in place to prevent recurrence.
To actively participate in BCP/DR and any other UAT
Perform Single Release Activity (as a Qualified Individual) as assigned by People Leader for the Identified Processes
Ensure Individual Productivity targets are met / surpassed
Ensure staff performance is monitored on a continuous basis and feedback provided at regular intervals.
Ensure proper training (OJT) is given to team members whenever required.
Ensure backup staff is identified and trained
Demonstrate ability to plan days' work among team members and ensure execution of the plan
Act as a back-up for line manager whenever required

People & Talent

Provide effective orientation /guidance to new Joiners on the bank's policies/procedures/processes to ensure their successful assimilation into the team and the bank
Develop and implement a personal learning plan with team manager to attain necessary competencies
Successfully complete milestones as laid out in implemented personal learning plan

Risk Management

Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the…