Jr IT Support Engineer

Location: Bengaluru

ETG's Information Technology department is seeking an experienced  Jr. IT Support Engineer  to provide support to end-users spread across various offices of ETG. The ideal candidate will have knowledge of providing system hardware and software support to end-user .
Technical

Qualifications:

Good knowledge of operating system Windows 8/ 10 / 11.
Should have good experience in laptop / desktop hardware and office O365
Good knowledge of Office 365 environment, including Exchange Online, SharePoint Online, Teams, and One Drive
Manage user accounts, groups, and licenses Configure and manage email policies, archiving, retention,
Strong analytical and problem-solving skills
Handling desktop (outlook, antivirus, basic networking, hardware/OS/Applications troubleshooting)
Experience in computer support for system software and hardware
Configuring and maintaining user endpoint computing devices
Antivirus/Malware (endpoint, server)
Remote troubleshooting and end user support
Worked on Service Management tool
Incident Resolution & Prevention

Basic Qualifications & Certification:
UG: BCA in Any Specialization,

B.Tech/B.E. in Any Specialization
Experience 2
-4 years.
Relevant training and/or certifications in Windows OS, O365
Any other IT related knowledge (AWS, Azure, Cybersecurity etc.) will be advantageous.
Non-Technical Requirements:
Excellent verbal, written and presentation skills.
Open to work late night and in shifts
Should have valid passport.
Should be a Team player.

Reason for Vacancy :
Replacement of existing employee who has resigned.
Team Structure :
Competitors :
Any other information :
Should be able to join immediately