ServiceNow CMDB​/Data Engineer

Location: Bengaluru

About us

At Exxon Mobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.

We invite you to bring your ideas to Exxon Mobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about and how we can   .
Exxon Mobil's affiliates in India
Exxon Mobil's affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.

Exxon Mobil's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.

Exxon Mobil's LNG affiliate in India supporting the upstream business provides consultant services for other Exxon Mobil upstream affiliates and conducts LNG market-development activities.

The Global Business Center - Technology Center provides a range of technical and business support services for Exxon Mobil's operations around the globe.

Exxon Mobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our

To know more about Exxon Mobil in India, visit    and the  .
What role you will play in our team
We're seeking a Data Integration & CMDB Engineer to design, build, and optimize data pipelines that integrate Service Now CMDB and related modules into our analytics ecosystem. This role will own ETL/ELT workflows, data modeling for CMDB entities, and data quality governance to ensure reliable, scalable, and secure data for IT operations, reporting, and BI. You'll collaborate closely with Service Now developers, ITOM/ITSM teams, and BI analysts-translating operational needs into robust data solutions.
Job location is based out of Bangalore, Karnataka
What you will do
Design, develop, and maintain data integration pipelines that extract, transform, and load data from Service Now CMDB and related modules into enterprise data platforms. This includes ensuring data quality, modeling CMDB entities, and enabling scalable, reliable, and governed data flows for reporting, analytics, and IT operations.
About you

Skills and Qualifications

B.E/B.Tech/BCA/BSc in Computer science or related courses
Understanding IT governance frameworks (e.g., ITIL
4) is crucial for ensuring that all citizen-built applications are secure, compliant, and well-integrated into the existing enterprise systems.
Technical Skills
Own and manage the endtoend lifecycle of CMDB, including class structures, relationships, and reconciliation on the Service Now platform.
Implement and maintain CMDB governance policies, processes, and data quality standards.
Ensure CMDB accuracy and completeness by monitoring and improving data ingestion sources.
Strong proficiency in SQL, Python, and ETL/ELT development.

Experience with SSIS, MSSQL, and building Python-based pipelines (dbt experience is a plus).
Familiarity with Service Now CMDB data structures, tables, and REST APIs.
Understanding of Service Now Integration mechanisms (Import Sets, Graph, SQL export).
Knowledge of data modeling (star/snowflake schemas) and data warehousing concepts.
Exposure to cloud platforms (AWS, Azure, GCP) and data services.
(Plus) JavaScript for Service Now scripting and custom integrations.
(Plus) Understanding of Service Now Discovery and ITOM processes.
Tools & Technologies
Service Now components:
Integration Hub, MID Server.
Data pipeline tools: SSIS, Python pipelines, dbt (preferred).
Optional exposure to orchestration tools (Airflow, Azure Data Factory) and cloud warehouses (Snowflake, Big Query, Redshift, Azure Synapse).
Soft Skills
Strong analytical and problem-solving abilities.
Ability to communicate technical concepts to non-technical stakeholders.
Collaborative mindset to work with Service Now developers, ITOM teams, and BI analysts.
Adaptability:
Thrives in dynamic environments and adjusts quickly to organizational changes and priorities.
Knowledge of IT governance, security, and compliance standards. (good to have).

Preferred Qualifications / Experience
Strong analytical and problem-solving abilities.
Ability to communicate technical concepts to non-technical stakeholders.
Collaborative mindset to work with Service Now developers, ITOM teams, and BI analysts.
Your benefits
An Exxon Mobil career is one designed to last.

Our commitment to you runs deep: our employees grow personally…