OCI Cloud Architect

Location: Bengaluru

Job Description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Preferred Qualifications  – A Cloud Architect with OKE expertise is expected to possess strong infrastructure and consulting skills and contribute to the physical/logical infrastructure architecture design, review and implementation of Projects.

This job requires the ability to work in a flexible schedule up to midnight India time to overlap with the US Cloud Engineering team.

Responsibilities :

Design/Develop & Implement Oracle Cloud Infrastructure (OCI) per end-user requirement/specs.
Architect, design, implement, and operate robust and scalable services for OKE and Kubernetes on OCI, focusing on high availability, reliability, and performance.
Own and drive technical strategy and roadmaps for new and existing Kubernetes features, deep OCI integrations, and cloud-native automation tooling.
Lead complex design reviews, identify and mitigate deep technical risks, and set the engineering quality bar for your team and organization.
Collaborate cross-functionally with security, operations, product management, and customer teams—often influencing outcomes beyond your immediate team.
Mentor and guide engineers through code reviews, architecture discussions, and hands-on technical leadership.
Develop tooling, automation, and monitoring to improve operational excellence, reduce toil, and accelerate safe delivery of new features.
Participate in customer engagements as a subject matter expert, helping solve their toughest container-platform challenges.
Automate common infrastructure tasks / customer requests by using Python, shell scripting or other cloud tooling.
Develop reusable Intellectual Property (IP) for the Cloud Engineering Delivery organization to help drive delivery efficiency and customer value.
Provide architectural oversight & support for new implementations, upgrades, and migrations on/to Oracle cloud infrastructure.
Effective collaboration with infrastructure teams, application development teams, testing and release teams
Mentor junior IaaS resources to expand the team's capacity and establish consistency among delivery consultants
Identify and quickly escalate potential issues with solution design, packaged software, client resources, or anything else that impacts your ability to deliver according to expectations.

Accountabilities :

Be a trusted technical advisor to customers and solve complex Cloud Infrastructure and Networking challenges.
Create and deliver best practices recommendations and technical presentations adapting to different levels of key business and technical stakeholders

Required Knowledge & skills :

10+ years of work experience in any combination of engineering, and consulting in cloud computing, with increasing responsibilities, and with a special focus on infrastructure design and automation from the networking layer up.
Hands on skills with Oracle Cloud Infrastructure (OCI) or solutions from other providers, such as Amazon Web Services, Microsoft Azure, Google Cloud etc. would be of required, especially with PaaS and IaaS.
Ability to create, update, understand architecture diagrams based on end-user specs & implement the same.
Experience in Linux & Windows administration.
Experience in provisioning and support of network and security appliances.
In depth knowledge of various cloud & on-premise infrastructure components & networking.
Good understanding of general storage technologies, implementation methods and techniques.
Good understanding of IaaS Compute and operating systems, and compute migration methodologies and implementation techniques.
Working knowledge of…