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Job Description & How to Apply Below
We are seeking an experienced Senior Service Now Developer with at least 5 years of hands-on experience in Service Now development. The ideal candidate should have strong expertise in ITSM modules and be capable of delivering high-quality solutions in a fast-paced environment.
Key Responsibilities
Design, develop, and implement solutions on the Service Now platform
Strong hands-on configuration and customization in ITSM modules (Incident, Problem, Change, Request, CMDB, etc.)
Develop and maintain workflows, business rules, client scripts, UI policies, and integrations
Perform system upgrades, enhancements, and performance tuning
Collaborate with stakeholders to gather and analyze requirements
Provide technical guidance and best practices to junior developers
Ensure platform stability, security, and compliance with governance standards
Requirements
Minimum 5+ years of Service Now development experience
Strong expertise in ITSM implementation and support
Experience in scripting (JavaScript, Glide API, etc.)
Hands-on experience in integrations (REST/SOAP APIs)
Service Now certifications (CSA, CAD, ITSM) preferred
Strong problem-solving and communication skills
Ability to work independently and meet tight deadlines
Preferred Qualifications
Experience with Service Now integrations with third-party systems
Exposure to Agile/Scrum environment
Immediate availability is highly preferred
Position Requirements
10+ Years
work experience
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