Job Description & How to Apply Below
Site Technician Logistics and Operations
This position is working on site in Head Spin's Bangalore Data Centre, reporting to Senior Manager Global Operations. Responsible for overseeing the operational and logistical tasks of Head Spin internal teams.
What you’ll do
Manage smart
Hands requests on a local level. Troubleshooting daily issues within Headspin Tier 0.
Bridge communication of off shore and other team members world wide(Asia/ North America)
Oversee and structure internal requests at an operational level.
Upkeep on problematic internal device issues.
Work with Manufacturing to deploy hardware equipment.
Responsible for local SIMcard management
Device replacement/ Device deployment in selected global locations.
Manage Import/Export shipments from global vendors.
Manage ISP team coordination.
Work with Infra Operations for Server/ Router Configurations
Upkeep of Headspin Bangalour DC.
Ensure follow up on active tickets/ deployments on a daily level with multiple different team members.
Work with equipment hardware for replacement and upkeep.
Necessarily skills
Ability to communicate effectively with expert technical representatives as well as management.
Strong Network knowledge in Tunnelling and VLAN configuration & troubleshooting
NAT configuration
Leadership abilities at both the strategic and tactical level.
Good understanding of the methodologies used by Head Spin, their customers and equipment.
Extensive experience with Headspins Infrastructure and goals for improvements.
Able to address internal and customer issues, tickets in a timely manner.
Flexibility for customer site visits local and international.
Required Experience
2+ years Operations experience.
Strong understanding of network infrastructure and how it relates to day to day operations.
Knowledge of distributed systems upgrade processes (on-prem + cloud).
Knowledge project management, time management and work delegation.
CCNA Certificate is a bonus.
Required Education
BE/BSc in Computer Science or equivalent.
Bonus:
Has experience working with Headspin’s internal infrastructure and team members already.
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×