Head of Solutions

Location: Bengaluru

Job Title
Head of Solutions

Location:

Gurgaon, Mumbai, Bangalore
Reporting To:  Business Head

Role Purpose
The  Head – Solutions  will lead end-to-end solutioning for Enterprise clients across NIIT’s business. The role is responsible for designing  training-led, project-based, and capability-building solutions  aligned to business transformation needs, while closely partnering with Sales, Delivery, Product, and Faculty teams to drive large deal wins and long-term client value.

Key Responsibilities
1.Solutioning & Pre-Sales Leadership
Own  end-to-end solution design  for various opportunities (Banks, NBFCs, Fin Tech’s, Insurance, retail, large and mid-size firms).
Lead  pre-sales engagements , RFP/RFI responses, proposals, and client presentations.
Design  custom learning, skilling, reskilling, and transformation solutions  including:
Digital & Technology, Banking, Training Domain-led programs, Project-based learning, academies, and capability frameworks.
Ensure solutions are  commercially viable , scalable, and aligned to NIIT’s delivery strengths.

2.Domain & Consulting Expertise

• Act as a  service-based domain advisor  to internal teams and enterprise clients.

• Translate business challenges into  capability-building and learning interventions .

• Stay updated on  regulatory changes, digital trends, and skill demand  within the Business Unit.

• Support consulting-led conversations beyond training were required.

3.Stakeholder & Client Management

• Engage with  senior stakeholders  (CXOs, CHROs, CTOs, COOs, L&D Heads).

• Build credibility as a  trusted solution partner , not just a training vendor.

• Support Sales leadership in  strategic account planning and large deal pursuits .

• Handle solution governance during transition from pre-sales to delivery.

4.Internal Collaboration & Enablement

• Work closely with  Sales, Delivery, Product, Curriculum, and Faculty teams .

• Build reusable  solution frameworks, decks, case studies, and pricing models .

• Enable Sales teams through  solution training and Banking, and other large enterprises-specific playbooks .

• Mentor and guide solution architects / pre-sales team members.

5.Delivery Oversight & Quality Assurance

• Ensure smooth  handover from solutioning to delivery  with clear scope and success metrics.

• Provide oversight to ensure solutions delivered are aligned to client expectations.

• Participate in  reviews, escalations, and continuous improvement initiatives .

Key Skills & Competencies
Functional Skills

• Strong experience in  solutioning, pre-sales, or consulting in a large organization.

• Deep understanding of  L&D / Training / Digital Skilling ecosystem

• Experience in  large enterprise BFSI deals.

• Expertise in  program design, academies, and workforce transformation   Behavioral & Leadership Skills

• Strong  stakeholder management and executive presence

• Strategic thinking with hands-on execution ability

• Excellent communication, storytelling, and presentation skills

• Ability to work in  matrixed, fast-paced environments

Education & Experience

• MBA / PGDM / Engineering / equivalent qualification

• 12–18+ years  of overall experience

• Minimum  6–8 years  in business focused solutioning, consulting, or pre-sales roles

• Prior exposure to  L&D, IT services, consulting firms, or BFSI enterprises  preferred