Job Description & How to Apply Below
Hello ,
GReetings from Great
HR Solutions !!
We are hiring for the below requirements , if you feel this job interesting kindly share your resume to
Requirement 1 :
Service Now Portal
Location:
Hyderabad | Chennai | Pune | Bengaluru | Mumbai | Kolkata – Hybrid (Client Office)
Experience Level: Senior (5-8 years)
Work Mode: 3 days to office (Hybrid)
Schedule:
9:00 am – 6:00 pm IST / Standard business hours with occasional off-hours support as needed.
Responsibilities:
* Portal development:
Design, develop, and maintain custom Service Portals and Employee Centers on the Service Now platform, creating a seamless and user-friendly experience.
* Front-end development:
Build and configure custom widgets, pages, and components using modern web technologies, including HTML, CSS, Bootstrap, and JavaScript frameworks like Angular
JS.
* User experience:
Translate business requirements and UI/UX designs into functional and engaging portal features that are responsive and accessible on various devices.
* Service Catalog development:
Implement and enhance the Service Catalog by building request forms, dynamic catalog items, and workflows within the Service Portal.
* Scripting:
Write, test, and debug both client-side and server-side scripts to enhance portal functionality and automate processes, including Business Rules, Script Includes, and UI Policies.
* Testing and QA:
Conduct thorough testing of portal components and new features, including writing Automated Test Framework (ATF) tests to ensure quality and prevent regression.
* Collaboration:
Work closely with business stakeholders, solution architects, and other developers to gather requirements, provide technical solutions, and adhere to Agile development methodologies.
* Documentation:
Create and maintain technical documentation for all portal development and configuration.
* Required skills and qualifications
* Experience:
5 to 8 years of hands-on experience in Service Now development, with a strong focus on Service Portal, Employee Center, or Agent Workspace.
* Technical skills:
* Proficiency in web development technologies, including HTML, CSS, JavaScript, and Bootstrap.
* Strong experience with the Service Now platform, including the Service Portal framework, widgets, and UI pages.
* Experience with JavaScript frameworks, such as Angular
JS.
Experience with Service Now server-side and client-side scripting (Glide API, Business Rules, Client Scripts).
* Solid knowledge of REST/SOAP API integrations."
Requirement 2 :
Service Now SPM
Location:
Hyderabad | Chennai | Pune | Bengaluru | Mumbai | Kolkata – Hybrid (Client Office)
Experience Level: Senior (5-8 years)
Work Mode: 3 days to office (Hybrid)
Schedule:
9:00 am – 6:00 pm IST / Standard business hours with occasional off-hours support as needed.
Job Summary:
We are looking for a skilled Service Now Developer with hands-on experience in Strategic Portfolio Management (SPM)/ITBM to join our team. The ideal candidate will have deep knowledge of the Service Now platform, specifically modules like Project Portfolio Management (PPM), Demand, Ideas, Resource Management, and Agile Development. This role will be instrumental in implementing, customizing, and enhancing the SPM suite to meet business needs, streamline portfolio governance, and support strategic decision-making.
Key Responsibilities:
• Design, configure, and implement Service Now SPM modules, including:
• Idea, Demand, Project, Program, and Portfolio Management
• Resource and Time Tracking
• Financial Planning (if enabled)
• Agile 2.0 (Scrum Programs, Epics, Stories, etc.)
• Customize forms, workflows, UI policies, business rules, and client/server-side scripts
• Integrate SPM with other modules like ITBM, APM, CMDB, and ITSM where necessary
• Build dashboards and reports for portfolio performance, resource utilization, and project health
• Perform unit testing, support UAT, and provide deployment documentation
• Support data migrations, import sets, and transform maps for legacy data
• Ensure adherence to Service Now best practices and development standards
Required Qualifications:
• 4–7 years of Service Now platform experience, with 3+ years working specifically on SPM or ITBM
• Strong…
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