Program Manager

Location: Bengaluru

About the Company:

Rakuten India is the Development Centre and key technology hub of the Rakuten Group, Inc. We enable our businesses with our depth of knowledge in multiple streams of technology such as Mobile and Web Development, Web Analytics, Platform Development, Backend Engineering, Data Science, Machine Learning, Artificial Intelligence and much more. Our unique 24/7 support center ensures reliability and sustenance of the Rakuten Ecosystem.

With dedicated centres of excellence for Mobile Application Development, Data Analytics, Engineering, Dev Ops and Information Security, we ensure the success of multiple units of Rakuten Group, Inc. With 1700+ employees and growing, Rakuten India is housed in Crimson House Bangalore in the heart of the city.

Role:
Program Manager (Migration Program)
Candidate will independently lead cross-organization data Migration program, influencing the Migration priorities and technical direction across the organization and own communication of all aspects of the data migration program including surfacing risks, its mitigation and progress towards the goal. Candidate will guide the team towards technical solutions and make trade-off decisions
The role requires closely working with multiple functional teams (including but not limited to Business, Architects, Engineering, Operation support etc ) in building and maintaining migration delivery timelines, unblocking teams, defining, and streamlining cross-functional dependencies along with timely completion of the program. Candidate should be ready to work from Japan on need basis.
Skills and Qualification
Upto 15-20 years of hands-on technical project/program management experience
English and  Japanese speaking  (bilingual communication) skills are essential
Must have Telecom Background with exposure on working with Telcom operators / ISP ( B2B, B2C customer solutions) in data migration program for at least 5+ years in BSS domain.
BSS Domain expertise  (Implementation) in one or more of the following is required
Customer Relationship Management (CRM)
Product Catalog & Offer Management
Order Management & Fulfillment
Billing & Charging (Prepaid/Postpaid)
Revenue Management & Assurance
Payment Gateway Integration
Familiarity in the following Technology and tools  are required
Data Migration Strategy & Execution (ETL, Data Mapping, Cleansing)
Migration Solution Architecture & Design Principles
Integration Technologies (APIs, ESBs, Messaging Queues)
Cloud-Native BSS (AWS, Azure, GCP - if applicable)
Jira, Confluence, MS Project, Visio, Share Point
Database solution (Oracle, MySQL, Couchbase, Elastic DB, Camunda etc ) ,Data streaming technologies ( such as Kafka)

“Rakuten is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team and inclusive workforce. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Rakuten’s achievement as well.

In recruiting for our team, we welcome the unique contributions that you can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs”