Job Description & How to Apply Below
Location: Bengaluru
• Troubleshooting and Issue Resolution:
Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues.
• Network Monitoring and Maintenance:
Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configurations using alarm and KPI monitoring.
• Configuration and Deployment:
Configure network devices, deploy network solutions, manage configurations, and implement vendor/IT fixes or design changes.
• Collaboration and Coordination:
Work with teams, coordinate with vendors, support projects, collaborate with business partners in Dev Ops, and interact with customers.
• Documentation and Reporting:
Maintain documentation, create technical and process documentation, review and interpret technical and vendor specifications, and generate reports.
Required Skills:
● 3-5 Years´ experience in the systems/applications and mobility support arena
● Strong knowledge of Mobility architectures
● Strong Linux/Unix Skills
● Knowledge of cloud applications, including Open Stack, VMWare, MS Azure and Kubernetes
● Strong troubleshooting skills
● Scripting with PERL, Shell and or PHP skills
● Excellent communication skills
● Strong understanding of TCP/IP
● Technical writing skills
● Strong understanding of internet services and principles - DNS, E-mail, HTTP.
● Strong understanding of internet services and principles - DNS, E-mail, HTTP.
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