Quality Assurance Manager

Location: Bengaluru

Experience Range: 12–16 years of progressive experience in Quality Assurance, with a strong
background in managing QA for complex, integrated systems.

Location:

Mahadevapura, Bengaluru-48
Work Mode: WFO, All days
Technical Expertise:
Test Management, Hands-on with Manual and Automation Testing
Domain Expertise:
Embedded and IoT-based solutions, specializing in Hardware–Firmware–Cloud
Integration testing.

Role Overview :
The QA Manager is responsible for defining, governing, and scaling the overall quality engineering
strategy while closely working with Clients on-site. This role focuses on strategic ownership,
leadership, and risk management, while being hands-on and overseeing experienced QA resources
responsible for execution. The position requires strong technical and domain depth, business
acumen, and the ability to translate quality metrics into actionable insights and release decisions.

Key Responsibilities:

1) Technical Skills and Competencies
1.1) Must Have
The QA Manager must possess the technical acumen to define and govern the overall quality
engineering strategy, rather than focusing on execution.
 Test Strategy & Architecture:
Requires the ability to design and implement a holistic End-to
- End Test Strategy that spans the complex integration points (UI, API, Desktop App, and
Firmware Sync). This includes defining the appropriate level of testing for each component.
 Automation Governance:
Must possess expertise in setting the Automation Roadmap and
calculating ROI. This involves strategically selecting and guiding the implementation of
scalable automation frameworks (e.g., Python, Cypress, Postman) and ensuring framework
maintenance and reusability are prioritized by the Lead QA.
 Coding/Scripting Proficiency:
Proficiency is required with automation code in languages like
Python or Java to effectively develop automation code and guide the team Test Architecture
decisions and perform high-level framework and code reviews.
 Dev Ops & CI/CD: A deep understanding of Dev Ops principles is essential to drive the Quality
Integration into CI/CD. The manager must ensure that continuous testing and quality gates
are embedded and enforced within the development and deployment pipelines (like Azure
Pipelines), actively fostering a 'Shift-Left' quality culture.
 Non-Functional Testing (NFT) Strategy:
Experience is needed in strategizing and overseeing
crucial NFT initiatives, particularly Load, Performance, Compatibility Testing, UI Testing,
Usability Testing,and Scalability testing, which are critical for the backend of any smart
solution or IoT platform handling numerous concurrent device connections.

 Technical Domain Knowledge:
Requires a strong comprehension of the underlying
architectural components of the smart solution—including device connectivity, data
synchronization protocols, cloud services (like microservices), and API design—to effectively
assess technical risks and testability.
 Metrics & Analytics:
Proficiency in defining, tracking, and translating key quality metrics
(such as Defect Leakage, Automation Coverage %, and Mean Time to Detect/Resolve) into
actionable business insights, clear risk assessments, and process improvement plans.
 Environment & Configuration Strategy:
The ability to define the high-level strategy for test
environment provisioning, maintenance, configuration management, and the reliable
handling of realistic test data across all integrated system components.
1.2) Good to Have
 Security Testing Governance:
Experience integrating or overseeing advanced security
testing (e.g., penetration testing, vulnerability scanning) into the SDLC, particularly for API
and device communication with help of Security Experts.
 Cloud Platform Familiarity:
Practical familiarity with the relevant cloud platform (AWS,
Azure, or GCP) used for hosting the backend/API services is beneficial.
 Quality Management

Certifications:

Certifications such as ISTQB Advanced Level - Test
Manager or Certified Quality Manager (CQM) demonstrate formal expertise.
 Test Data Management Tools:

Experience with advanced tools and techniques for synthetic
data generation and data anonymization.
2) Candidate Profile and Competencies
…