Job Description & How to Apply Below
About This Role
Wells Fargo is seeking a Technology Director.
In This Role, You Will
Manage a team of engineering managers and engineering leads
Focus on delivering commitments aligned to enterprise strategic priorities
Build support for strategies with business and technology leaders
Guide development of actionable roadmaps and plans
Identify opportunities and strategies for continuous improvement of software engineering practices
Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third party providers
Identify financial management and strategic resourcing
Set risk management guidelines and partner with stakeholders to implement key risk initiatives
Develop strategies for hiring engineering talent
Lead implementation of projects and encourage engineering innovation
Collaborate and influence all levels of professionals including more experienced managers
Lead team to achieve objectives
Interface with external agencies, regulatory bodies or industry forums
Manage allocation of people and financial resources for Technology Strategic Leadership
Develop and guide a culture of talent development to meet business objectives and strategy
Report directly to the Head of WIMT I&P, with dotted line alignment to Global Head of WIMT Platform Management in transforming traditional IT Service Operations culture to a modern SRE driven Agile culture.
Provide leadership, manage and develop constituent platform management and application support teams with single point accountability towards platform management and supporting WIMT engineering teams, based on state-of-the-art engineering practices and principles fostering growth
Build and manage a cross functional team responsible for providing follow the sun support in partnership with your US- based peers for one of the largest Wealth and Investment Management organizations in the world
Provide thought leadership, steer transformation initiatives in line with Wells Fargo Technology (WFT) and WIMT strategic roadmap, partner with WIMT Head of Platform Management in launching WIMT Site Reliability Engineering (SRE) Practice, working with CIOs and Engineering Leads across WIMT I&P to build SRE teams, instrumented for full-stack observability, continuous testing, introduce continuous improvement, integrate into IT Service Operations, and share support responsibilities for critical customer journeys, business flows, and applications to ensure WIMT products and services are always on
Experience in Measuring and reporting on application impact / availability issues via monitoring and putting in place a robust incident resolution process.
Own 24/7 global accountability of platform availability, including meeting enterprise expectations of reliability, security and business continuity, and commitments towards risk management and regulatory commitments
Work closely with WIMT leaders and Application Development teams to ensure secure support - focusing on Non-Functional Requirements, Chaos Engineering and other modern techniques to ensure all applications and solutions are production-ready and supportable
Continuously monitor for automation and improvement to eliminate manual effort, gather requirements, and onboard customer journeys to new enterprise observability, CI/CD and continuous testing platforms
Maintain and Develop SLA', SLO' and playbooks for the organization
Launch the error budget, blameless postmortems, and drive remediation through Agile methodology within WIMT I&P
Strong experience and knowledge with traceability and observability with expert level ITIL practices experience across L1 and L2 in an transformative Agile environment.
Provide advisory support and collaborate with peers within WIMT towards achieving engineering excellence, including but not limited to agile transformation, tech stack modernization, change and deployment game plan development and execution of strategic long-term and tactical immediate safety and soundness initiatives, platform stability, reliability, vulnerability remediation, production environment availability and high application health scores
Support Head of WIMT I&P in driving strategic initiatives
Required Qualifications:
8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of management or leadership experience
8+ years of software engineering experience, 8+ years of leadership, management and strategic planning experience in technology, agile practices, systems architecture design
5+ years' experience with modern software engineering technologies and tool sets, 3+ years managing a 100+ FTE in an engineering organization
Has worked in an organization in transition to the Cloud with experience of lifting the Platform Management team to support the application stack in the cloud.
Demonstrated experience in Application Support and/or Technology…
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