Assistant Manager

Location: Bengaluru

Req#

Service Now Developer - Assistant Manager

Job Descriptio

n:
We are seeking a highly skilled Service Now Solution Designer to design and implement scalable, innovative solutions using the Service Now Platform. The Architect will be responsible for understanding business requirements, defining technical strategies, and delivering end-end Service Now solutions across ITSM, HRSD, GRC, ITOM and other modules. The Candidate should be having an expertise in Service Now Architecture, Development and Integration, timelin

es.
Responsibili

ties
Define the overall Service Now architecture and solution strategy to align with business objectives and IT g
oals.

Design Scalable, Secure and reliable Service Now solutions for ITSM, HRSD, GRC, ITOM and custom applicat
ions.

Create technical roadmaps, Integrations plans and implementation bluepr
ints.

Develop and maintain a comprehensive Service Now data model, workflows, and customizat
ions.

Primary point of contact for Service Now architecture decisions, providing guidance to clients and internal t
eams.

Facilitate workshops and design sessions and establish best pract

ices.
Qualific

ation:
Expertise in Service Now platform architecture and modules, including ITSM, HRSD, GRC, CMDB, ITOM and custom applic
ations.

Strong knowledge of scripting, Integrations, Integration Hub and third-party
tools.

Familiar with ITIL/ITSM processes and methodo

logies.
Certifi
cations:

Service Now Certified System Administrator (CSA), CIS- ITSM, CIS-HRSD, CIS-GRC

and CAD.