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Job Description & How to Apply Below
Join our Team
About this opportunity:
Enterprise Applications team is now looking for skilled professionals to support and manage critical enterprise systems in a 24×7 production environment. The role focuses on monitoring, troubleshooting, deployments, and ensuring high availability, performance, and SLA compliance across complex application stacks. Please share suitable profiles for consideration.
What you will do:
Support the following systems and functions:
Monitoring of the production system & ensuring its performance and stability
Action on issues reported by L1/monitoring teams. Coordination with L3/vendor team for restoration of any faults
Trouble Tickets resolution – Resolve day to day customer issues
Coordination with IT/network teams to resolve any operational or functional issues
Responsible for answering adhoc requests from various teams
Analyze the Logs and try resolving the issues, escalate issues well in advance and suggest alternative approaches
Deploy CRs on production environments and ensure smooth system performance
Folow ITIL processes and exhibit expertise in Incident, Problem and change management
Ensure SLA compliance for application and trouble tickets
Proactive competence development of self in new solution areas & certifications
Provide an effective 360-degree feedback on the ailing elements in the current solution and co-ordinate with Design team/L3/ Vendor to fix them
The skills you bring:
Hands on with Liferay 3PP Stack
Hands on with Apache Kafka, NodeJS, Graph
QL, Advanced Java
Hands on with configuration and operations in Forgerock CIAM
Hands on experience and very good knowledge of handling application stacks hosted on Red Hat Openshift (Containerized stack)
Log analysis using Splunk / ELK
Strong SQL knowledge
Excellent with Oracle Web Logic Server administration, Oracle Web-Centre Sites
Hands on exp in SSO, LDAP, J-boss, Tomcat, Apache, IIS
Shell scripting
Strong learning and time management skills
Team player capable of working independently
Good communication skills
Should be willing to work in 24
* 7 environment
Why join Ericsson
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply
to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) ||
Req : 770510
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