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Job Description & How to Apply Below
Location: Bengaluru
Job Description
About the Role We're seeking an Infrastructure Project Manager to lead a cross-functional upgrade of the existing Forescout hardware and the operating system from Version 8 to Version 9 across data center(s) and office environments. The role spans planning, vendor and engineer coordination, requesting datacenter installation and network connectivity, risk/control management, cutover/migration, and post-upgrade stabilization with minimal business disruption.
Key Responsibilities:
Project Leadership & Governance:
Own end-to-end delivery of the hardware refresh and OS upgrade, aligning with technology roadmaps and change governance.
Establish and run project governance (Steering Committee, RAID logs, change control, and stakeholder reporting).
Planning & Design:
Lead discovery and inventory: hardware estate, OS v8 builds, application/DB dependencies, integrations, and network/security controls.
Coordinate solution design: target architecture, OS v9 baseline builds, golden images, hardening standards, backup/DR alignment, and rollback strategies.
Plan site delivery and coordinate with I&C Datacenter and Networks teams' installation, IP addressing, DNS, port allocations and connectivity requirements.
Execution & Delivery:
Orchestrate build, testing, and deployment of OS v9.
Manage pilot, phased rollout, and production cutovers (including maintenance windows and change tickets).
Oversee data migration, backup/restores, and DR readiness testing validate monitoring/observability coverage.
Risk, Compliance & Security:
Run proactive risk management: performance, compatibility, capacity, and outage risks maintain rollback plans.
Stakeholder & Vendor Management:
Engage with Forescout, I&C networks and datacenter teams, Application Owners, Cyber Security support teams.
Negotiate with hardware vendors on lead times, delivery, support matrices, and escalation paths.
Provide clear comms: release notes, blackout windows, user impact, training/knowledge transfer.
Post-Implementation & Handover:
Drive hypercare, defect triage, and stabilisation track service levels and incident trends.
Complete documentation updates (CMDB, runbooks, topology diagrams, asset registers).
Formalize handover to BAU with agreed support models and acceptance criteria.
Required Experience &
Skills:
5-8+ years delivering infrastructure projects (hardware refresh, OS/platform upgrades) in enterprise environments.
Proven success managing multi-site or hybrid (on-prem & cloud) deployments with zero/minimal downtime
Familiar with ITIL change/release , service transition , and configuration management (CMDB) .
Hands-on experience with testing strategies (functional, performance, failover/DR, rollback) and cutover planning .
Excellent stakeholder management, executive reporting, vendor/SLA management, and financial tracking.
Qualifications:
PM certifications : PRINCE2, PMP, or equivalent (preferred).
ITIL Foundation/Intermediate (preferred).
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