Specialist, Global Clinical Solutions

Location: Bengaluru

Job Title:

Specialist, Global Clinical Solutions

Introduction To Role

Are you ready to turn meticulous clinical data practice into faster, smarter decisions that bring medicines to patients sooner Do you thrive at the intersection of study delivery, data integrity and user support, where robust systems and precise coding enable teams to move with confidence

As Specialist, Global Clinical Solutions, you will be a key partner to study teams, ensuring the clinical systems and coding foundations that keep global trials running  will connect day-to-day delivery with long-term improvement by safeguarding data quality, supporting users, and shaping non-drug project proposals that strengthen how we work. Your impact will be felt in the accuracy of our records, the clarity of our queries, and the speed at which we resolve issues—so our science can advance without friction.

You will collaborate across clinical development, data management and operations, maintaining high standards while sharing protocols that scale. Anchored in real-world study needs and driven by curiosity, you will help us push boundaries with rigor, attention to detail and a service attitude that enables teams worldwide.

Accountabilities

Case Support:
Contribute to the development of arguments that prioritize non-drug project proposals, linking investment to measurable study delivery value.
Study Support Systems Stewardship:
Maintain systems associated with Financial Disclosure, Drug Return and Destruction, Pairs Investigator Database, Investigator Safety Letter Distribution and Clinical Trial Registration to standards of quality and consistency.
First-Line User Support:
Provide timely, appropriate user support for study delivery systems, resolving issues and guiding users to keep studies moving.
Data Integrity and Financial Processing:
Monitor data integrity in study delivery systems and process financial charges associated with study delivery support activities.
Clinical Coding Excellence:
Perform accurate, consistent hands-on coding or review of CRO-coded clinical study data (medical history, surgical history, adverse events, drugs) using agreed versions of clinical coding dictionaries and guidelines.
Query and Issue Management:
Raise and resolve coding-related queries according to global and local processes and study timelines; monitor and respond to coding-related GDMRs from Clinical Development and advance to the GCDMT as required.
Knowledge Sharing and Communication:
Work with team members across the organization to share knowledge, experiences and protocols; develop and maintain communication tools that support study delivery.
Integration and Continuous Improvement:
Support business objectives and the global integration of systems and services, contributing ideas and actions that drive consistency and scalability.
Safety, Health and Environment:
Meet high SHE standards and legal obligations in all activities.
Leadership and Culture:
Demonstrate a willingness to take on project activities at any level consistent with experience, fostering courageous leadership, creativity and collaboration.

Essential Skills/Experience

Maintains systems associated with the Financial Disclosure, Drug Return and Destruction, Pairs Investigator Database, Investigator Safety Letter Distribution and Clinical Trial Registration to appropriate standards of quality and consistency.
Provides appropriate 1st line user support and ensures monitoring of the integrity of data in the SD Systems as well as processing financial charges associated with Study Delivery Support activities.
Performs accurate and consistent hands-on coding or review of CRO-coded Clinical Study data (e.g., medical history, surgical history, adverse events, drugs) using agreed versions of clinical coding dictionaries and appropriate guidelines, including raising queries, according to global and local processes, and study timelines.
Monitors and responds to coding-related GDMRs submitted by Clinical Development and advances requests to the GCDMT according to established processes.
Works with team and other members of the organization to share knowledge, experiences and protocols; develops and maintains communication tools supporting Study Delivery.
Supports Study Delivery business objectives and global integration of systems and services.
Meets high SHE standards and legal obligations.

Desirable Skills/Experience

Supports development of cases for prioritisation of non-drug project proposals.
Demonstrates willingness to take on any level project activity consistent with current or past experience in support of study delivery.
Has personal responsibility for creating a culture of courageous leadership, creativity and collaboration.

When we put unexpected teams in the same room, we ignite bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the…