Sr Business Analyst

Location: Bengaluru

About The Company

At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age.

Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer's needs. Our 'Extreme Service' culture helps us deliver extraordinary results.

Our Key To Success

We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio.

Our solution-oriented mindset fuels our offerings, including Platform Engineering, Business Apps, and Enterprise Security & GRC.

Our culture of oneness

At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you'd like to be, we look forward to hearing more from you.

Requirements

Technical skills

8+ years of experience in a role Business or System or Functional Analyst;
Proficient in writing User Stories, Use Cases, Functional and Non-Functional requirements, system diagrams, wireframes;

Experience of working with Restful APIs (writing requirements, API usage);
Experience in Microservices architecture;

Experience of working with Agile methodologies (Scrum, Kanban);
Knowledge of SQL;
Knowledge of UML, BPMN;
Understanding of key UX/UI practices and processes;
Understanding of software development lifecycle;
Understanding of architecture of WEB-based application;
English Upper-Intermediate or higher.

Soft Skills

Excellent communication and presentation skills;
Proactiveness;
Organized, detail-oriented with ability to keep overall solution in mind;
Comfort working in a fast-paced environment, running concurrent projects and manage BA work with multiple stakeholders;
Good time-management skills, ability to handle multitasking activities.

Good to haves

Experience in enterprise software development or finance domain;
Experience in delivery of desktop and web-applications;

Experience of successful system integration project.

Responsibilities

Participation in discovery phases and workshops with Customer, covering key business and product requirements;
Manage project scope, requirements management and their impact on existing requirements, defining dependencies on other teams;
Creating business requirements, user stories, mockups, functional specifications and technical requirements (incl. flow diagrams, data mappings, examples);
Close collaboration with development team (requirements presentation, backlog grooming, requirements change management, technical solution design together with Tech Lead, etc.);
Regular communication with internal (Product, Account management, Business teams) and external stakeholders (Partners, Customers);
Preparing UAT scenarios, validation cases;
User Acceptance Testing;
Demo for internal stakeholders;
Creating documentation (user guides, technical guides, presentations).

Project Description

Wireless Standard POS (Point-Of-Sales) is our retail management solution for the Telecom Market.

It provides thousands of retailers with features and functionalities they need to run their businesses effectively with full visibility and control into every aspect of sales and operations. It is simple to learn, easy to use and as operation grows, more features can be added on.

Our system can optimize and simplify all processes related to retail in this business area.

Few Things That Our Product Can Do

Robust Online Reporting
Repair Management Software
3rd Party Integrations
Customer Connect Marketing
Time and Attendance
Carrier Commission Reconciliation

As a Business Analyst/ System Analyst, you will be the liaison between the lines of business and the Development team, have the opportunity to work on a very complex product with microservice architecture (50+ for now) and communicate with Product, QA, Developers, Architecture and Customer Support teams to help improve product quality.

Skills:

- SQL, confluence, Business Analysis and User Research