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Job Description & How to Apply Below
Overview
You will be part of a dynamic and friendly team within the APJ region to provide IT support to the users within region, you may work with the global IT team for global IT projects implementation. You will have chance to collaborate with team members from different countries and learn new technologies & different cultures.
Responsibilities
Manage and maintain platforms to ensure expected availability, performance and security
levels are achieved.
Provide support of assigned systems through troubleshooting and resolving problems reported.
Provide Helpdesk and system support for the APJ region or the globe.
Provide support for global/regional IT project implementation.
Maintain documentation on systems, processes, and procedures.
Qualifications
Bachelor is required.
IT certification such as ITIL, Microsoft, AWS if preferred.
Server hardware, operating systems, and software knowledge.
Experience with scripting languages such as Powershell.
Experience with SaaS application/Cloud platform administration such as Office 365, Azure, AWS.
Experience with IT networking.
Willingness to learn.
3-5 years of network administration, or system administration experience.
Positive work attitude.
Available to work in a flexible schedule.
Why IDC
IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.
Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.
IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.
We are looking forward to reviewing your application! Please know that our global offices will be shut down for a company-wide PTO from December 24th to January 2 nd . We will resume screening and next steps upon our return in the first week of January.
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