SAP Production Planning; PP

Position: SAP Production Planning (PP)
Location: Bengaluru

Role: SAP PP

Experience:

5 - 8 years

Skill Set:
Technical | ERP | ERP-SAP

Mode of hire:
Hybrid (3 days)

Location:

Bangalore (Whitefield)

Education

Qualification:

BE / BTECH / MCA

Job Description:

- Monitor, log, categorize, and prioritize SAP PP incidents raised by business users tickets, emails, calls. Perform initial analysis, reproduce issues, identify root cause in PP master data, configuration, or integration with MM, SD, QM, and WM.
- Provide timely resolution or workarounds for incidents within agreed SLAs and update tickets with clear technical and functional analysis. Handle incidents across core PP areas: BOMs, routings, work centers, production versions, MRP, planned orders, process production orders, capacity planning, confirmations, and settlements.
- Support integration issues related to material availability, reservations, goods movements, batch management, and shop-floor execution.
- Coordinate with business key users for requirement clarification, testing of fixes, and incident validation in QAUAT.
- Prepare incident analysis reports, KPIs volume, SLA compliance, recurring issues, and propose preventive actions
- Create and maintain knowledge base articles, SOPs, and FAQs to reduce repeat incidents.
- Participate in minor enhancements, change requests, and transport movements related to PP.
- Support month-end year-end production closing activities from an incident-management perspective.
- Adhere to organization incidents and change management processes.

Required skills:

- Strong functional knowledge of SAP PP discrete industries, including configuration experience.
- Mainly Order creation, release confirmation, Integration with Planning, Good knowledge
- on Printing of documents, Collective Orders, Major Strategies Used, Knowledge on Information system of Orders, Handled Different types of Subcontracting, Demand Management, Material Requirement planning, MRP Basics, MRP Results, EDI IDOC integration, Exposure to QM, PM integration topics is added advantage, Exposure to MES system is added advantage, Archiving knowledge of Order is added advantage
- Good understanding of integration with MM, SD, QM, WMEWM, and CO from an incident-resolution point of view.
- Experience in production scenarios such as MTSMTO, subcontracting, rework, reprocessing, and variant configuration is nice to have.
- Hands-on experience with ticketing tools e.g., Service Now, Remedy and SLA-driven support.