Job Description & How to Apply Below
We are here with an exciting opportunity for Cloud technology professionals.
Yes, Redefine your career with us
Exp : 4 to 10 Years
Location - PAN India
Skill : MSD CRM Tenant Admin
JOB DESCRIPTION:
Job Requirements:
Minimum 4 years of expertise in Power Platform administration.
Strong experience in Dynamics 365 CRM administration, environment management, user and security administration.
,Proven ability to lead teams and manage customer-facing roles.
Key Responsibilities:
Environment Management
Create, configure, and manage Dynamics 365 CRM environments (Dev, Test, UAT, Production) via Power Platform Admin Center.
Perform environment copy, reset, and removal as per organizational policies.
Monitor environment health and resolve issues related to access, performance, and configuration.
User & Security Administration
Manage user access, security roles, and security groups.
Coordinate with Environment Owners for role assignments and privilege escalations.
Ensure compliance with PIM (Privileged Identity Management) and tenant-level security standards.
Storage & Resource Management
Monitor Dataverse storage usage (Database, File, Log).
Advise on storage compliance and coordinate cleanup or purchase of additional capacity.
Track and report resource utilization (apps, flows, portals, Power Pages sites).
Governance & Compliance
Implement and enforce ALM (Application Lifecycle Management) best practices.
Maintain SOPs for environment setup, mailbox activation, and portal configuration.
Ensure adherence to Microsoft licensing and subscription requirements.
Issue Resolution & Support
Act as L3 support for tenant-level issues in Dynamics 365 CRM and Power Platform.
Engage with Microsoft Support for escalations and troubleshooting.
Provide KT (Knowledge Transfer) sessions and documentation for new Joiners.
Communication & Reporting
Draft formal communications for environmental changes, compliance notices, and advisory updates.
Prepare monthly reports on storage, environment health, and incident summaries.
Interested candidates can share their resume to
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