Senior Cloud Security Operations Analyst

Location: Bengaluru

Meet Our Team

Pega is a leader in customer engagement and digital process automation offering a commercial SaaS version of our industry-leading platform to our global clients. In fact, we were recently recognized as one of the ' Top 10 Tech Winners For The AI Revolution' by industry analysts. On the front lines of this success is the Pega Cloud Security Operations Center (CSOC). Our team of information security professionals is charged to protect Pega's commercial cloud assets and offerings.

The CSOC team runs 24/7 on a Follow-the-Sun model with teams in India and the US, and is expanding to Poland for greater global coverage. We accomplish this by creatively deterring, detecting, denying, delaying, and defending against internal and external security threats. The CSOC provides detection, monitoring, and incident response services for Pega Cloud.

Picture Yourself At Pega

As a Senior Cloud Security Operations Analyst, you will play a critical role in ensuring the confidentiality, integrity, and availability of Pega's commercial cloud infrastructure and assets. You will be key in the continuous monitoring and protection of all global cloud security operations at Pega as well as an active participant in incident response efforts. As a key member of a team consisting of highly capable and talented problem-solving analysts and engineers, you'll help develop processes that drive proactive, automated detection and incident response tactics to support the quick resolution of cloud security events and incidents.

You will accomplish this by collaborating with cross-functional teams – including other security analysts, threat detection engineers, vulnerability analysts, security engineers, system administrators, and developers – to proactively identify potential security risks and vulnerabilities within our cloud environment. You will leverage your strong analytical skills to assess and prioritize threats, applying your knowledge of industry best practices and cloud security frameworks.

As a Senior Cloud Security Operations Analyst at Pega, you'll contribute to the success of our globally recognized brand. Your efforts will directly impact the security and trust our clients place in us, as we help them transform their business processes and drive meaningful digital experiences.

So, picture yourself at Pega, where your expertise in cloud security is valued, and your passion for protecting data is celebrated. Join us in shaping the future of secure cloud operations and make a lasting impact on the world of technology.

What You'll Do At Pega

Perform security monitoring of Pega Cloud commercial environments using multiple security tools/dashboards
Perform security investigations to identify indicators of compromise (IOCs) and better protect Pega Cloud and our clients from unauthorized or malicious activity
Actively contribute to incident response activities as we identify, contain, eradicate, and recover
Contribute to standard operating procedure (SOP) and policy development for CSOC detection and analysis tools and methodologies
Assist in enhancing security incident response plans, conducting thorough investigations, and recommending remediation measures to prevent future incidents.
Perform threat hunts for adversarial activities within Pega Cloud to identify evidence of attacker presence that may have not been identified by existing detection mechanisms
Assist the threat detection team in developing high confidence Splunk notables focused on use cases for known and emerging threats, based on hypotheses derived from the Pega threat landscape
Assist in the development of dashboards, reports, and other non-alert based content to maintain and improve situational awareness of Pega Cloud's security posture
Assist in the development of playbooks for use by analysts to investigate both high confidence and anomalous activity

Who You Are

You have an insatiable curiosity with an inborn tenacity for finding creative ways to deter, detect, deny, delay, and defend against bad actors of all shapes and sizes. You have been in the 'security trenches' and you know what an efficient security operations center looks like. You have…