Learning Designer

Position: Learning Experience Designer
Location: Bengaluru

Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role And Responsibilities

As an Assistant Manager - Learning Administration, you are responsible for the creation & administration of Learning modules.

Your Primary Responsibilities Include

The Instructional Designer () or Learning Experience Designer (LXD) is responsible for designing, developing, and evaluating high-impact, instructionally sound learning solutions that address business performance gaps.

This role partners with stakeholders, SMEs, and project teams to create engaging, scalable, and measurable learning experiences for global audiences.

The  plays a mentoring and quality-assurance role, guiding junior designers while ensuring adherence to learning standards, tools, and delivery timelines.

Key Responsibilities

Learning Design & Development

Design and develop end-to-end learning solutions aligned to business goals and performance outcomes
Translate needs analysis into measurable learning objectives and instructional strategies
Apply adult learning principles, learning science, and modern LXD methodologies
Create design documents, storyboards, scripts, and digital learning assets
Structure content into logical, learner-centric formats for engagement and retention
Design assessments, evaluations, and measurement strategies to track effectiveness

Stakeholder & Project Collaboration

Work closely with SMEs, stakeholders, and project managers to gather requirements and validate content
Communicate design decisions, progress updates, risks, and timelines effectively
Ensure deliverables align with scope, budget, and quality standards
Support client interactions where required, including walkthroughs and feedback incorporation

Digital Development & Tools

Develop interactive learning using tools such as:
Articulate 360 (Rise & Storyline)
Walk Me, Page Tiger, Camtasia
Microsoft PowerPoint, Word, Excel
Use project and learning platforms such as:
, Service Now, Cornerstone OnDemand (preferred)
Perform basic graphic edits:
Image resizing, cropping, colour correction, text edits
Combining or re-editing visuals for instructional use
Quality, Governance & Mentoring
Review and improve course quality, instructional alignment, and learner experience
Proofread and maintain all learning deliverables to ensure accuracy and consistency
Mentor junior designers and provide guidance on design standards and tools
Continuously improve processes, templates, and design practices.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

Graduate/Postgraduate (MBA HR is preferred) with
* Graduate or post-graduate in any discipline (preferred: Education, HR, Psychology, Communications, or related field)
7-10 years total experience, including:
Minimum 5+ years in Instructional Design / Learning Experience Design
Experience in global IT/ITES, consulting, or corporate learning environments
Demonstrated experience in end-to-end content design and development
Strong understanding of:
ADDIE and other LXD frameworks
Adult learning theory and educational psychology
Performance-based learning design

Core Skills & Competencies

Functional Skills

Instructional design and storyboarding expertise
Learning needs analysis and performance consulting
Assessment and evaluation design
Digital learning development tools proficiency
Strong editing, writing, and content structuring ability

Behavioural Competencies

Excellent written and verbal communication skills in English
Strong stakeholder management and collaboration ability
High attention to detail and quality orientation
Strong time management and ownership mindset
Ability to work independently while contributing to team goals
Problem-solving mindset with customer focus

Mandatory Requirements

Strong hands-on experience in end-to-end instructional design and development
Proven experience working on global learning projects
Proficiency in Articulate 360 and…