Operations Associate

Location: Bengaluru

Pocket FM is the world’s largest audio-series platform, where powerful stories travel effortlessly across languages, cultures, and continents. From India and the US to Europe and beyond, we are redefining how stories are created, discovered, and experienced across the globe, without screens.
At our core, we are an AI-powered entertainment company with a deeply human-first philosophy. We believe technology should amplify creativity. Our proprietary AI systems work alongside writers, voice artists, and creative teams to help stories scale globally, faster, smarter, and with cultural depth and emotional integrity intact.
Today, Pocket FM is home to a vibrant community of 250+ million listeners, 300,000+ creators, and 100,000+ audio series. With over 140 billion minutes streamed annually, we have emerged as one of the fastest-growing media-tech companies in the world, and we are just getting started. We operate at a massive global scale, but with a startup mindset: curious, fast-moving, and deeply owner-driven.

At Pocket FM, teams are encouraged to think boldly, move with intent, and build for long-term impact as we shape the future of audio-first storytelling worldwide.

Responsibilities:
Impact and success will be based on the ability to direct and produce high-quality and compelling
audio content, and the dexterity to work seamlessly across numerous internal and external
stakeholder teams. You will be required to build and maintain close partnerships with content
creators, writers, audio production, and other cross-functional teams (Marketing, Product) to define the playbook for the original slate of Audio Content on Pocket FM.

A Typical Day Might Include:

● Content Operation:
Ensuring the daily operations of various running audio shows

● Research & Planning:
Working closely with the content team, production team and creators
to plan as per the content pipeline and streamline their timely delivery

● Managing large teams of content creators and ensuring that creators are aligned with their
deliverables and the creator pool is optimally utilized

● Operationalize and lead a network of internal and external partners to create best-in-class
audio creation workstream, setting creation standards across all facets of the production
cycle

● Utilize organizational skills to manage a growing portfolio of creators across the region

Qualifications:

● 2+ years of producing and managing content,content creators, creative communities

● Strong creative instincts and an informed POV on what will delight our listeners when
it comes to longform audio creation

● Proactive, fast, and flexible problem-solver with superb time, resource, and
stakeholder management

● Strong project management skills and experience managing multiple work streams

● Deep knowledge of, and established relationships with, with key voice talent and
agents

● Experience managing a complex production schedule with the ability to manage
priorities on a title by title basis

● High degree of initiative, self motivation and autonomy; confident in working
independently and assuming clear ownership of projects

● Self-motivated leader and strong collaborator/ team player - with the ability to
maintain calm, make good decisions, and work with constant ambiguity.

● Excellent written/verbal communications skills