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Construction Customer Service Lead – Defects & KPIs

Job in Banbury, Oxfordshire, OX16, England, UK
Listing for: LJ Construction Carpentry Contractors Ltd
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A leading construction company in the UK is seeking a proactive Customer Service Manager to drive the efficiency of customer care and defect resolution processes. In this role, you will be responsible for managing customer appointments and ensuring a smooth customer journey while nurturing strong relationships with contractors. The ideal candidate should have proven customer service experience within the construction sector and strong leadership skills, with the opportunity for career advancement and competitive compensation.
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