Intake Services Intern

Position: Intake Services Intern Spring 2026
Intake services interns will assist IRC’s intake team with daily activities that help to welcome and contribute to the self-sufficiency of refugees, asylees and other humanitarian immigrants in the Baltimore metropolitan area. The intake team is the first point of contact for new “walk-in” asylees, parolees, secondary migrants and all other returning IRC clients. The team conducts eligibility assessments to determine client needs and refer to relevant IRC programs.

Interns will meet directly with individual clients and families to support intake assessments. Learn about the services that refugees, asylees and other humanitarian immigrants are eligible for upon arrival in the U.S., including public benefits in Maryland and local resources in the Baltimore metropolitan area.  
** Responsibilities
* * Other duties as assigned.  
** Qualifications
* * Prior experience and interest working with refugees and immigrants preferred.  Prior experience and interest in case management or social work preferred.  Ability to work independently and as a team member in a fast-paced, global environment.  Strong problem-solving skills.  Excellent communication and interpersonal skills.  Fluency in English required. Bilingual ability in one of the predominant languages of the local client base is desired.*
* • IN-PERSON:
** Spring 2026 internships will be hybrid. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area. Intern must be in person on Tuesday and Thursday (9 AM – 2 PM) and Friday (9 AM – 3 PM).
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* • DATES:
** Internships start with a required orientation on Wednesday, February 11th (approx. 9:30 AM – 3 PM). Regular weekly hours start the week of February 17th, 2025, and will continue through May 22nd, 2026 (14 total weeks).
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* •

HOURS:

** Internships require a minimum of 15 hours per week for 14 weeks. Interns should be able to come to the office at least 3 days per week.
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* • LAPTOP:
** Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.
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* • REIMBURSEMENT:
** Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Spring 2026 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office).
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

This is an unpaid position and is not eligible for benefits.
** Work that has meaning**:
Every day at the IRC is a chance to make a difference through a purpose-driven career. Whether you're working directly with communities or providing support behind the scenes, you will be part of a dynamic team that is always innovating, scaling, and testing new and better solutions to ensure the best possible outcomes for the people we serve.
** Global scale, dynamic workplace**:
At the IRC, we believe that the dynamic, global make-up of our team is our strength. When you join us, you're not just starting a job—you will be part of a global organization positively impacting millions of lives in over 40  get to work with colleagues from all around the world—working across time zones and regularly exchanging different ideas, perspectives and insights.

You’ll join a team that is dedicated to fostering a supportive environment to create a workplace where everyone feels valued, respected, and heard.  
** Challenging work, innovative solutions**:
We’re committed to excellence and innovation, and pride ourselves in setting industry-leading standards while practicing evidence and data-lead strategies. Come challenge norms, shatter conventions, and pioneer change while working on real, nuanced and complex issues we face in the world today.
** Community centered**:
We’re an empathetic community that truly cares for one another. Our comprehensive safety and security initiatives ensure a safe work environment, while our continuous learning and development programs provide ongoing opportunities for personal and career advancement.
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