Resident Associate

Catholic Charities of Baltimore, Senior Communities is currently seeking a Resident Associate who will assist residents of the Congregate Housing Services program with those activities that they are unable to perform without help, always fostering residents’ independence and freedom of choice.
The work schedule is Monday-Friday, 9A-5:00P.

Catholic Charities Senior Communities develops and operates affordable, supportive communities for older adults with a resolve to nurture a spirit of purpose, wellness, and harmony among both our residents and colleagues. We offer 24 locations in Anne Arundel, Baltimore, Garrett County and Harford Counties and Baltimore City.

JOB

DUTIES & RESPONSIBILITIES:

• Provides housekeeping services for residents in 1–2-bedroom apartments, maintaining clean, safe living spaces and assisting with laundry and other non-medical tasks as directed, ensuring resident apartments consistently meet established cleanliness and safety standards, supporting residents’ comfort, dignity, and quality of life.
• Oversees daily dining services, including receiving food deliveries, setting up and cleaning the dining area, and serving meals to ensure a sanitary and welcoming environment.
• Prepares and maintains resident documentation (e.g., verification forms, meal records), ensuring accuracy and compliance with program standards.
• Monitors and replenishes housekeeping, kitchen, and essential supplies, coordinating timely reorders in line with procedures.
• Communicates service plan suggestions to the CHS Supervisor, based on direct resident interactions and observations.
• Reports any resident behavior changes and environmental safety hazards promptly to the CHS Supervisor, helping to maintain resident well-being and safe living environment.
• Promotes resident well-being by encouraging participation in building events and providing feedback to support an active, inclusive community, fostering engagement and social connection.
• Performs other duties as assigned.

EDUCATION & REQUIREMENTS:

• High School diploma/ G.E.D and 1 year caregiver/homemaker experience required.
• Course work in geriatrics or related field and/or previous experience working in a geriatric environment desired.
• Must have the ability to: read, write/print legibly, follow oral and written directions, maintain confidentiality; be customer service oriented, work effectively with a culturally diverse frail, elderly population; and work flexible hours.
• Must be able to provide own reliable transportation to and from assignments.
• Position requires the ability to: move freely throughout the building, including climbing stairs; reach bend, squat, lift/push 50 lbs., and stand 85% of the time.
• Must possess visual and hearing acuity and clear speech sufficient to perform the essential functions of the job.

Catholic Charities offers a competitive salary and benefits program.

• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Paternal Leave

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.