Victim Services Coordinator, Grant Services Specialist III; NCS - Baltimore Police Department

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The Baltimore Police Department is currently seeking Grant Services Specialist III – Victim Services Coordinators (VSC). The VSC will provide direct services to victims and secondary victims of crime, assisting with compensation claims, crisis intervention, court support, case status updates, community referrals, and community awareness; and perform related duties as required.

• Provide advocacy to victims and/or surviving family members to help address their emotional, physical and financial needs to reduce the impact of trauma
• Connect crime victims and/or surviving family members to detectives, explain crime victims’ compensation and other rights, and outline what to expect during stages of the criminal justice process
• Respond to scenes and/or hospitals through an on-call rotation to provide crisis intervention
• Provide resources and referrals to partnering agencies to assist with the victims or family’s needs
• Conduct home visits to deliver food packages and assist detectives at initial family meetings
• Accompany victims and/or surviving family members to court hearings and criminal proceedings to offer support
• Serve as a liaison between the Victim Services Unit, detectives, patrol officers, partner agencies, and the community
• Maintain case files in the Victim Services Database
• Network and build rapport with community organizations
• Become an active liaison with other grievance organizations and attend various meetings when necessary
• Assist victims and/or surviving family members with the retrieval of property when applicable

Education: Bachelor’s degree in criminal justice, Social Work (BSW), Human Services, or any other related field

AND

Experience: At least one year of experience providing services to victims of crime or working within the criminal justice system and two years of administrative experience

OR

Equivalency Notes: An equivalent combination of education and experience.

• Ability to work independently and as part of a team
• Ability to establish a professional rapport with police personnel, supervisors, the community, outside agencies and outside bereavement programs
• Excellent crisis intervention skills
• Ability to communicate difficult/sensitive information
• Knowledge of the law enforcement/criminal justice field
• Ability to work efficiently in a stressful, intense environment
• Ability to take initiative, work independently, balance multiple cases, set priorities, and work autonomously yet also as a member of a team
• Excellent written and verbal communication skills including public speaking
• Ability to effectively interact with a diverse population
• Full understanding of the dimensions of response to victimization
• Ability to facilitate referrals to appropriate services/agencies

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws.

Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER