Field Supervisor Integrated Systems
Listed on 2026-02-01
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Trades / Skilled Labor
Installation Technician, Field/Service Technician
Overview
VSC Fire & Security delivers integrated fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems. Founded in 1958, we emphasize quality craftsmanship, customer service, integrity and reliability. We serve the Southeast as a premier provider of fire protection and life-safety solutions, offering design, installation, service, repair and inspections.
PositionField Supervisor - Integrated Systems. Baltimore, Maryland
Position SummaryOversees field technicians and coordinates field manpower planning with sales and design personnel. Responsible for planning, scheduling, and directing field personnel in the performance of fire detection and alarm equipment, security and access equipment, CCTV and other monitoring devices, nurse call or other safety and security devices. When needed, performs installation tasks, advanced diagnostics, troubleshooting and repair procedures on cables, wiring, connections and equipment as well as installed systems and cables.
May train other technicians on installation, troubleshooting and repair. Provides review for updated or future improvements on existing manufacturers usable equipment. Integrated Systems may include:
Fire Alarm;
Intrusion Detection;
Access Control; CCTV; IP Cameras;
Networking Infrastructure;
Telecom; BDA; DAS;
Audio/Video;
Nurse Call;
Area of Refuge;
Intercom;
Crestron;
Extron;
Honeywell;
Notifier;
Gamewell FCI;
Silent Knight;
Fire Lite;
Siemens;
Auto Call/JCI; or RATH.
- Two to three years of experience installing commercial construction integrated systems.
- State or local licensure where required.
- Exceptional attention to detail, communication skills, and the ability to multi-task.
- Effectively communicate with clients, co-workers, supervisors and job site personnel regarding work procedures, schedules, complaints and construction problems.
- Monitor and enforce safety policies and procedures.
- Instruct others how to install, troubleshoot and service LV systems.
- Ability to follow written and verbal instructions with minimal supervision.
- Competence in reading and interpreting electrical plans, drawings, schematics and specifications.
- Ability to pass various background checks when required.
- Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
- May require participation in on-call rotation.
- Desirable (but not required): NICET Level I or higher; working knowledge of fire alarm, CCTV, access control and structured cabling systems.
- Recruit, train, supervise, evaluate, discipline, and terminate field employees, including helpers, apprentices and alarm technicians. May also supervise warehouse personnel and purchasing coordinator.
- Monitor work schedules, safety, and approve documentation for payroll and work-related incidents or injuries.
- Identify individuals with potential, encourage apprenticeship and NICET training, and offer skill development opportunities.
- Coordinate with Design, Sales and Purchasing personnel for pre-construction, installation and close-out phases of contracts.
- Maintain communication with owners, representatives and other contractors regarding work schedules, progress reports, change orders and critical factors.
- Visit sites as necessary to check progress and fulfill contractual commitments.
- Communicate with owners, representatives, AHJs and building inspectors to resolve compliance issues and represent client interests.
- Handle client disagreements tactfully and with integrity.
- Assist sales personnel in evaluating labor requirements, material costs and project management needs.
- Quote service, repair or renovation requests for new and existing customer contacts.
- Ensure department personnel follow site-specific and company safety standards.
- Report all accidents and injuries promptly and follow up on lost-time injuries.
- Ensure personnel have necessary tools, equipment and adhere to safety requirements.
- Ensure field personnel with company vehicles comply with driving regulations and vehicle maintenance.
- Coordinate safety training program with Safety Director and Risk Manager. Provide in-service training and certification.
- Maintain knowledge of current OSHA standards and complete OSHA supervisor training.
- Review and reinforce standard operating procedures and address behavior that raises job-site liability or property damage risks.
- Competitive salary. Range $45.00 - $55.00 and up based on experience (overtime eligible).
- Monday - Friday (occasional evening, weekend, and out-of-town work).
- Options for Medical, Dental and Vision insurance for you and your family.
- A 401K plan with a company match.
- PTO and Paid Holidays.
- Opportunities for training and advancement.
- Relevant educational and licensure reimbursement for qualified candidates.
- Health Savings Account (HSA).
- Life Insurance.
- Employee Assistance Program.
- Sign-on Bonuses available for individuals with an active NICET certification.
- Relocation…
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