Sales Associate; Baltimore, MD Orthopaedics

Job Title

Sales Associate – Orthopaedics

Baltimore, Maryland, United States

Med Tech Sales – Clinical Sales – Surgeons (Commission)

Johnson & Johnson’s DePuy Synthes Orthopaedics team is seeking a highly motivated Sales Associate to support surgeons and healthcare systems across a broad portfolio of joint reconstruction, trauma, spinal surgery, and sports medicine solutions. The role involves providing clinical and customer support in hospitals and operating rooms, ensuring product availability, and driving sales outcomes in a designated geographic territory.

• Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers while supporting product conversions with new customers.
• Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
• Support customers by attending surgeries, ensuring that the proper equipment is available and performing, including ways to optimize trays; provide Operating Room and Sterile Processing Department consultation.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels; prepare sales reports and documents as required.
• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability; maintain all promotional materials in a presentable manner; ensure DePuy Synthes Services and offering meet highest quality standards.
• Focus on customer satisfaction and retention; improving the customers’ insights into DePuy Synthes tangible and non‑tangible value proposition and solutions; differentiate DPS’s products versus competition by providing the customer unique insights.

• Bachelor’s Degree or
• Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or
• Minimum of 4 years of professional and/or related experience or
• Recently transitioned from Active Military Duty

• The ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States.
• The ability to travel which may include weekend and/or overnight travel.
• Residence in or willingness to relocate to the posted territory.
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
• A qualified candidate will be efficient, organized, self‑motivated, positive and pro‑active.
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

• Application review:
  We’ll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you:
  Short‑recorded video interview, recruiter phone call.
• Interviews with the team:
  Hiring manager and team interviews.
• Staying informed:
  Recruiting team will keep you updated and make sure you know what to expect at each step.
• Final steps:
  Country‑specific checks and onboarding.

The anticipated base pay range for this position is $70,000 plus draw. The position is eligible for an annual performance bonus and company‑wide fleet program participation. Additional benefits include health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay and other employee benefit programs. For more information, visit Employee Benefits.