Commercial Sales Manager

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work https://(Use the "Apply for this Job" box below)..

What does a Commercial Sales Manager do at Rinnai?

The Commercial Sales Manager will play a pivotal role in expanding Rinnai’s commercial business segment. This individual will report to the Manager, Commercial Sales, and work in close collaboration with the Sales, Engineering, and Distribution teams to drive growth across applied and commercial product lines. This position combines the strategic responsibilities of a Commercial Sales Manager and a Specification Manager, providing both business development, sales, and technical expertise in the field.

The ideal candidate is a solutions-minded, high-performing professional with a strong understanding of business growth, sales, customer relationships, hydronic systems, plumbing, fluid motion, pipe fitting, and related controls. This position has the primary responsibility for identifying, analyzing, packaging, and selling, commercial systems solutions to contractors, end user customers, engineers, and large national accounts.

• This position will manage a territory in Greater Toronto area.
• Must be able to travel up to 75% within the territory.
• Other Perks/Benefits:
  Best-in-class health benefit programs that provide eligibility on 1st day of employment, company vehicle allowance, Paid Volunteer Community Service Day, and so much more.

RESPONSIBILITIES

• Build and maintain long-term relationships with end-user customer accounts, mechanical contractors, engineers, and distribution partners to drive commercial business growth.
• Leverage technical expertise to effectively sell and promote Rinnai commercial water heating and hydronic systems, creating end-user "pull-through" demand.
• Execute regional commercial sales strategies, driving revenue and supporting Rinnai’s position in both new construction and retrofit markets.
• Identify mechanical system and process improvements to cultivate market opportunities within various verticals (e.g., property management, hospitality, education, healthcare, arenas etc). Build and retain commercial corporate accounts, national contractors and customers.
• Lead and manage active bid funnels and the new client development process through Salesforce CRM. Ensure funnel optimization and meet minimum close rate targets and KPIs.
• Deliver technical assessments and make appropriate equipment recommendations for commercial hydronic systems and applications. Facilitate project walk-throughs and site reviews to size and sell Rinnai commercial solutions.
• Understand mechanical drawings, and commercial specifications/submittals to support efficient system solution recommendations to engineers, contractors and project managers.
• Provide accurate and timely support in identifying and addressing field product performance and quality issues, collaborating with Engineering and Technical Services as needed.
• Manage distribution quotes and bid-spec relationships supporting wholesale distribution to ensure proper market coverage and project execution.
• Educate and train contractors, engineers, and channel partners on Rinnai commercial products, systems, and applications.
• Establish and maintain effective communication channels between customers and Rinnai teams to foster collaboration and long-term partnerships.
• Monitor, interpret, and act on field sales data, market trends, competitive intelligence, and product innovation.
• Maintain regular communication and collaboration with Territory Sales Managers, Commercial Sales Managers, and internal cross-functional teams to align on goals and opportunities.
• Ensure compliance with internal processes, including timely expense reporting and travel budget management.
• Commit to ongoing professional…