Assistant Store Manager - Edmondson Village, Baltimore, MD

Assistant Store Manager - Edmondson Village, Baltimore, MD

Join our team as an Assistant Store Manager and help customers have the best experience possible at each DTLR store.

Base pay range: $18.00/hr – $20.00/hr

The primary purpose of the Assistant Store Manager is to assist the Store Manager in upholding the daily store operations, achieving maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Assists with recruitment, selection, training and development of store personnel.
• Assists and provides feedback to the Store Manager on annual performance evaluations for all store employees.
• Assists with expense management and develops strategies that position stores to perform in accordance with the budget.
• Assists the Store Manager with monitoring and identifying issues relevant to the loss or inconsistencies in the store, to ensure store achieves successful goals of shrink that are at or below company plan.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Supports the training of all employees in suggested selling and merchandising techniques.
• Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Assists in the completion of accurate and regular merchandise inventory counts.
• Performs other duties as may be assigned.
• A standard work week not to exceed 40 hours.
• Flexible schedule required which includes but is not limited to the following: days, nights, weekends, and holidays.

• Requires a minimum of one (1) year in retail management.

• Solid knowledge of business and excellent command of the English language to communicate with management, associates and customers.
• High level of interpersonal skills for handling sensitive and confidential situations, with poise, tact and diplomacy.
• Ability to think strategically, plan and organize effectively.
• Exemplary professionalism in all situations.
• Proficient analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work.
• Results driven with critical and creative thinking skills. Project management, time management, analytical and superior organizational skills required.
• Ability to exercise discretion, confidentiality and independent judgment with compassion and diplomacy.
• Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to respond proactively to changing demands.
• Ability to execute directives with precision and consistency.
• Working knowledge of Microsoft office products required.
• Willingness to work in multiple stores in the assigned district.

• Individuals must stand for extended periods; lift, carry, push/pull up to 50 lbs.
• Able to work extended hours during critical project phases; and work in a fast pace, dynamic environment with flexibility.
• Must have reliable transportation.
• Must be willing to travel via car, plane or train.

Assistant Manager pay range: $18.00 - $20.00 per hour. Bonus opportunity if guidelines or criteria are met. All roles are eligible for the company 401K plan. Full‑time roles will be eligible for medical, dental, vision, and company‑paid time off.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel classified as such.

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Mid‑Senior level

• Full‑time

• Sales and Business Development

• Apparel & Fashion