Sales and Service Assistant Manager

Job Title

Sales and Service Assistant Manager

District Manager

Non-Exempt

Full-time

Baltimore - Belair, MD

9:00 AM-6:00 PM – subject to change; ability to work on weekends

$16.00 to $17.00 per hour

0-10% of the time

• Effectively market and sell self-storage solutions to potential customers
• Work independently, spending time both inside an office and outside on the property
• General property care, cleaning, and maintenance
• Daily property walk to confirm spaces are ready to rent
• Accurate payment processing and cash handling
• Engage with customers to provide an exceptional experience
• Valid driver's license and reliable transportation are required to perform essential functions

• Effective 5/7/25:
  Must have a Real  Passport to travel to San Antonio training center

• Ability to lift/move items weighing up to 50 pounds
• Ability to walk in and around the property, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
• Cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining property curb appeal

• Be part of a diverse and inclusive team that values YOU as a person
• Previous retail, restaurant, fast food, hospitality, customer service/sales or self-storage experience is a plus
• Outstanding benefits package includes multiple bonus programs, medical, dental, vision, life insurance, and 401(k) plan
• Competitive bonus opportunities for sales performance
• Work regular business hours – no late nights or early mornings
• Mileage reimbursement for work‑related tasks
• Paid time off for vacations, holidays, and sick time
• Hundreds of locations nationwide; since 2020, over 100 locations added
• Benefit from an industry-leading training program
• Our charitable initiatives have generated millions for charitable causes
• Opportunity to grow – over 65% of field leadership has been promoted from within

Founded in 1985, Westport Properties ("WPI") is an owner‑operator of self‑storage, multifamily, and industrial properties across the United States. WPI is a fully integrated operator that develops, acquires and manages its portfolio while providing third‑party management services. As of March 2024, WPI manages approximately 15.2 million square feet of self‑storage space and its total assets under management are approaching $3.2 billion, with over 650 multifamily units and more than 600 employees nationwide.

WPI partners with Kure‑It and Charity Storage, two 501(c)(3) organizations that raise money for underfunded cancer research and local charities, respectively.

Westport Properties, Inc. is a parent company of US Storage Centers (USSC) which provides at‑will employment and equal opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, disability or genetics. WPI prohibits workplace harassment and discrimination based on age, disability, color, genetics, marital status, national origin, race, religion, sex, sexual orientation, or veteran status in compliance with federal, state, and local laws governing employment and labor in every location.

All Employees must pass a post‑offer, pre‑hire background screening, including a multi‑state criminal check and DMV Records per federal FCRA/FACTA requirements, CA ICRA, and other state mandates. This job description is subject to change at any time. Nothing herein guarantees employment status or position, nor does it restrict management’s right to assign or reassign duties at any time.

Under the Americans with Disabilities Act, EEOC, and California FEHA, employees must be able to perform essential job functions with or without reasonable accommodation. WPI will provide such accommodations to enable employees to perform the duties described above.