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Retail Store Management Trainee

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: FirstCash
Full Time, Apprenticeship/Internship position
Listed on 2025-12-01
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 19.5 - 26.47 USD Hourly USD 19.50 26.47 HOUR
Job Description & How to Apply Below
Position: Retail Store Management Trainee - 0050

Overview

Retail Store Management Trainee - 0050 at First Cash
. This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience. Pay rate: $19.50 to $26.47 per hour
.

We are currently looking for the right Retail Store Management Trainee to join our Team!

Responsibilities
  • Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
  • Monitor and assist in the training of Pawnbrokers so their development meets the prescribed First Cash standards.
  • Recruit top talent by sourcing candidates through company-prescribed channels.
  • Open and close the store, including counting cash drawers and merchandise, and ensuring all procedures are followed to protect assets.
  • Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
  • Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
  • Evaluate the store s financial statements and drive profitability through communication and goal-setting.
  • Ensure operating standards meet or exceed First Cash standards.
  • Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
  • Complete assigned tasks and training for self-development as requested.
  • Communicate clearly with employees to ensure they understand the store's mission and profit objectives.
  • Remain up-to-date on product knowledge.
  • The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
  • Other related duties as assigned.
Minimum Requirements & Qualifications
  • Must be willing and able to lift/carry up to 50 pounds.
  • Must be willing and able to stand for extended periods and perform duties including walking, standing, stooping, climbing, pushing, pulling, and lifting.
  • Demonstrated ability to effectively supervise others.
  • Ability to work with firearms and to become firearms certified.
  • Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings or other areas.
  • Minimum Age: 18 years old
  • High School Diploma, GED, or equivalent experience
  • Ability to work in multiple locations as business needs dictate.
  • Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
  • Store Manager Trainee will work 45+ hours a week (hours based on business needs).
  • Computer literate and able to operate POS systems and common office machines.
  • Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational and analytical skills.
  • Cash handling experience is required.
  • Ability to work independently with minimal supervision.
  • Excellent work ethic and strong business sense.
  • Bilingual applicants are encouraged to apply.
Position Summary

We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. The Trainee is accountable for day-to-day store operations, developing store employees, recruiting and retaining top talent, maximizing financial goals, and managing customer relations. This position sets the tone for a customer-centric environment and partners with the Store Manager to lead the team.

This position offers an hourly wage, plus commission based on productivity and a bonus based on store performance. The actual pay is determined by location, qualifications, and experience.

Perks And Benefits
  • Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
  • Most stores open 9AM–6PM; many stores closed on Sundays.
  • Earned Wage Access program available on the second day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).
  • Unlimited commission above hourly base rate.
  • Vacation: 1 week after 6 months; 1 additional week after 1 year; 2 weeks on each anniversary thereafter; 120 hours after 5 years (adjusted for state/local requirements).
  • Sick/Personal:…
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