Assistant Director of Donor Relations, Neurosurgery

The Assistant Director of Donor Relations is responsible for the coordination of stewardship and donor related activities that advance the engagement of volunteers for and donors to the Johns Hopkins Institutions. The Assistant Director will be responsible for independent, complex project management in coordination with fundraisers, senior leaders, and other Development Offices (DOFFs) to ensure ongoing implementation of existing stewardship and engagement activities and strategic enhancements and innovations.

The Assistant Director of Donor Relations reports to the Director of Development (DoD) in Neurosurgery and is responsible for expediting the careful coordination, planning, implementation, and follow-up of the units' top priorities and will provide strategic support to the DoD and other front-line fundraisers.

• Coordinate stewardship programs and plans and implement changes as needed.
• Assist in developing stewardship plans for major-, principal-, and leadership-level prospects and donors with fundraisers. Meet as needed with fundraisers to prepare for stewardship meetings.
• Prepare and coordinate sophisticated written stewardship correspondence for various prospects, including research on alumni, friends, faculty, and students.
• May manage a portfolio of a targeted number of stewardship cases, providing annual correspondence on the use of contributions and visiting donors or stewardees where appropriate.
• Utilize database (CRM) in daily work, updating individual records, pulling reports, and interpreting dashboards and data.
• Maintain and refine a standard set of metrics and annual dashboards (centrally and for individual development units) to measure the overall health and performance of advisory boards/councils and their impact on the institution.
• Maintain volunteer metrics for campaign engagement goals and track volunteer pipelines.
• In partnership with the Office of Advancement Services, develop and maintain guidelines, documentation, and resources for volunteer coding and reporting in JHAS.
• Advise divisional offices on JHAS-related best practices for volunteers; provide training, guidance, and leadership to ensure accurate data.
• Manage the implementation of a board portal for interested development units, working with the vendor to ensure appropriate structure and permissions.
• Create publications, personalized books, and other stewardship pieces for DOFF prospects, partnering with the central stewardship teams and/or other offices as appropriate.
• Coordinate and oversee mailings with other DOFFs to recipients announcing their awards, working closely with administrative staff in the area.
• Contact or coordinate with those benefiting from donors' funding to request impact letters, programmatic updates, and biographical information for donors.
• May track and report on the use of endowed funds for professorships, fellowships, and lectureships and other projects by DOFFs, seeking consistency with central programs and other departments.
• Work closely with department administrative staff to draft and mail leadership letters to benefactors, including thank‑you letters for scholarships, fellowships, awards, and internships.
• Manage the DOFF's gift acknowledgement process, defining stewardship levels based on giving and coordinating personalized notes and thank‑you gifts from deans or other leaders.
• Coordinate or partner in the planning and execution of stewardship events.
• Work with Development Communications and other appropriate offices to ensure online and written publications regarding fellowships, scholarships, professorships, etc. and awards are up to date.
• Other duties as assigned.

• Help execute development priorities of the unit consistent with the goals set forth by the Department of Neurosurgery, including:
  • Assist in operations within the Department of Neurosurgery to ensure goals are accomplished by consistently driving relevant agendas forward and working collaboratively with academic administration, the neurosurgery leadership team, and other colleagues.
  • Help with operational tasks as needed: prepare and coordinate complex proposals and gift activity for high‑level…