Healthcare Call Center Manager - Nonprofit Impact
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-01-27
Listing for:
Planned Parenthood of Maryland
Full Time
position Listed on 2026-01-27
Job specializations:
-
Non-Profit & Social Impact
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A non-profit health organization in Baltimore is seeking a Call Center Manager to lead operations and enhance customer service. Responsibilities include managing a team, scheduling appointments, and ensuring data accuracy while maintaining patient confidentiality. The ideal candidate has a bachelor’s degree with relevant experience in call center management and fluency in English and Spanish. Excellent communication skills and the ability to foster a positive team environment are vital for success in this role.
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