TikTok Shop Account Specialist

Overview

Flywheel's suite of digital commerce solutions accelerate growth across major digital marketplaces for leading brands. We provide near real-time performance measurement to improve sales, share, and profit. With teams across the Americas, Europe and APAC, this role offers real impact, growth opportunities and supportive environment.

Join our fast-growing eCommerce agency as an Affiliate & Paid Media Specialist focused on supporting Tik Tok Shop sellers. This role suits someone with experience in eCommerce, digital marketing, or social commerce, who enjoys working with affiliates and creators, optimizing campaigns, and delivering excellent client service. You’ll manage affiliate partnerships, support paid media execution, and deliver structured reporting to help our sellers grow.

Affiliate & Creator Management

• Discover and recruit new affiliates/creators: conduct research and outreach to identify creators who align with client brand goals.
• Coordinate affiliate campaigns: share creative briefs, help manage sample requests, and communicate guidelines to creators.
• Support affiliate communications: respond to creator inquiries and provide coaching as needed to maximize campaign success.
• Track and report on affiliate activity: monitor creator performance, sample status, and campaign milestones.

Paid Media Support

• Assist in implementing paid media strategies: work with the team to build and execute Tik Tok Shop ad campaigns based on client objectives and budgets, including GMV max campaigns.
• Monitor campaign performance: track spend, key metrics, and help adjust tactics to optimize results.
• Help with daily and weekly reporting: update spreadsheets with key performance metrics for each client.

Client-Facing Reporting & Insights

• Provide structured reporting: share daily and weekly updates with clients, highlighting wins, challenges, and proposed adjustments.
• Contribute to performance analysis: help analyze sales and campaign trends, and support recommendations for optimization.
• Collaborate on strategy: participate in planning discussions with internal teams and clients to set or adjust campaign goals.

• Ecommerce-Savvy
  :
  You have experience in ecommerce or social commerce, with a solid understanding of retail operations and platforms like Tik Tok Shop.
• Self-Starter
  :
  You thrive in a dynamic, fast-paced environment and aren’t afraid to take initiative and own projects.
• Analytical & Insightful
  :
  You can work with data, identify patterns, and turn insights into actionable recommendations.
• Creative & Detail-Oriented
  :
  You care about optimizing product listings and campaign content to drive engagement and sales.
• Collaborative Team Player
  :
  You’re comfortable navigating cross-functional relationships with clients, creators, affiliates, and internal teams.
• PST
  
  Hours:
  
  Ideally based in Seattle. West Coast hours in addition to working some evenings with our China team

We offer a competitive rewards package, career growth opportunities and a supportive, fun culture. We have office hubs across the globe and offer flexibility in where you work.

• Flexible vacation time
• Great learning and development opportunities
• Benefits to support your well-being
• Parental leave and benefits
• Volunteering opportunities
• Employee resource groups for inclusion and identity
• Background checks for new hires

All roles begin with an introductory call with our Talent Acquisition team to assess fit and experience; further steps may include 1:1 interviews and role-specific assessments as applicable.

Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment and we do not discriminate based on protected characteristics. If you have accessibility requirements, please let us know at re so we can support you. For more information about data collection, please refer to our Privacy Policy.