Core FSQA Supervisor - Day Shift

Overview

This role follows a Day shift schedule, working hours are 6:00 AM - 5:15 PM with designated days off on Sunday, Monday, & Tuesday
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The FSQA Supervisor is responsible for supporting the food safety and quality control function within the company. The role includes a combination of supervision and active participation in the tasks to ensure that all products are safe, consistent, of the highest quality, and meet all requirements.

Reporting & Planning

• Assign daily and weekly responsibilities for FSQA Techs, Leads, and Sanitors, ensuring adequate resources to cover all activities.
• Assist FSQA Superintendent with development of daily, weekly, monthly, quarterly and annual schedules.
• Create FSQA Supervisor Recap; document issues and work with the FSQA Superintendent for resolution.
• Be aware of and proactive on shift metric reporting, understanding report outs and working on plans for improvement.

Quality Control

• Oversee core FSQA functions for all process steps while working closely with production to monitor and resolve issues, including portioning, meal bagging, final box verification, etc.
• Support communications with Production Management regarding any process that does not meet standard requirements, and collaborate with necessary parties to resolve issues.
• Conduct GMP audits and notify production management of violations; work with Production to resolve any issue.

Food Safety

• Perform daily, weekly, and/or monthly tasks as assigned by FSQA Superintendent and/or FSQA Leadership (e.g., GMP Audits, Metal Detection Verification, Environmental Monitoring Swabbing, Lab Equipment Calibrations, Chemical Titrations, Pre-Shipment Review, Hold Management, Start of Line and Pre-Operational Inspections).
• Hold team members and cross-functional partners accountable to Home Chef’s food safety expectations.
• Perform Food Safety record verifications including but not limited to: receiving, pre-operational, cook & chill, metal detection and Pre-Shipment Release.
• Work with FSQA Leadership to help resolve food and non-food procurement quality issues within the shift, including questions related to produce quality, portioning quantity, and missing ingredients.
• Escalate decisions to FSQA leadership as needed.

People Management

• Oversee training programming, holding accountable for delivering all components of the Training program to new FSQA techs, leads, and sanitation associates.
• Train, coach and empower Quality Techs, Leads, and Sanitation associates.
• Participate in performance review and corrective action meetings for Quality Tech, Leads, and sanitation associates with FSQA Superintendent.

Training

• Assist in training of new employees on Food Safety & Quality and Sanitation practices.
• Promptly notifies leadership when Food Safety & Quality issues or HACCP/HACQP deviations arise.
• Placing product on FSQA hold and assisting with dispositions as required.

Assisting in Production/Sanitation/Safety duties

• Assist in non-competitive functions when needed, e.g., sweeping floors, moving product and safety investigations.

General Responsibilities

• Follow the facility GMPs and help enforce them throughout the facility.
• Support the efforts of the company to maintain the food safety system (SQF) and quality and sanitation programs.

Attitude and Attendance

• Arrives to work at scheduled time and follows time off request procedure.
• Communicates with co-workers in a professional manner.
• Treats co-workers with respect at all times.
• Escalates attitude issues among associates to FSQA superintendent or Manager.
• Employs effective teamwork skills to collaborate with Production.
• Demonstrates ownership of tasks and job responsibilities on a consistent basis.

This position requires 5% travel.

• High school diploma or equivalent is required.
• Proficiency in Microsoft Office programs and Google applications required.
• Fluent in reading, writing, and speaking English is required; fluency in Spanish preferred.
• 3+ years of experience working in food quality / food safety, preferred.
• Must be able to attain Serv Safe Manager certification within 30 days of hire.
• Ability to use, maintain, and interpret results of laboratory and quality equipment and…