Production Supervisor - Night Shift

As a Production Supervisor, you are the heartbeat of our shift operations. You will take the lead in executing our production strategy while inspiring a diverse team of hourly leads, associates, and machine operators. This is a high impact role where you own the performance and development of your crew, from identifying top talent during the hiring process to providing the coaching and feedback that helps your team members grow.

You will be the go to expert on our production floor, mastering everything from advanced machinery to our digital toolkit, including production trackers and date coders. Beyond technical troubleshooting, you will serve as a multitasker who can navigate complex activities simultaneously while ensuring every associate on your team meets our high standards for output. You will also collaborate with departments across the entire facility to help drive our plant wide initiatives forward.

This role follows a
Night
Shift Schedule, working from5:15 PM - 4:30 AM
, with designated days off on Monday, Tuesday, & Wednesday.

Detailed Responsibilities

The Supervisor is responsible for arriving prior to the start of production to receive the day’s production plan from the Shift Manager. The Supervisor must coordinate with their production leads to set up all tables and/or lines prior to the arrival of production associates.

• Receives production targets from Shift Manager. Manages delegation of production tasks to production leads and ensures proper staffing for all tasks
• Works with warehouse team to ensure all product required for production tasks has been dropped to the production floor in the quantities required for the production plan
• Sets up for each activity according to standard operating procedures (SOPs)
• Coaches production leads on set up processes and procedures to ensure that SOPs for table and line set up are followed
• Ensures workstations are setup for each production activity (labeling, portioning, meal bagging) in a manner that ensures we meet production targets
• Shares recommendations for improvements to safety, equipment, and/or SOPs with Continuous Improvement Manager
• Demonstrates leadership during adoption of new processes and continually works to identify opportunities to gain efficiency and improve quality in production

Portioning and Meal Bagging

The Supervisor is responsible for overseeing the portioning and meal bagging tables/lines and managing the output of their respective lines.

• Inspects working area and holds team accountable for maintaining a clean, safe work environment and operating in a safe manner
• Ensures all tables are operating according to Home Chef standard operating procedures
• Ensures leads are properly utilizing production sheets and coming prepared to shift with multiple copies, if needed
• Ensures teams are on track to meet production targets for the day
• Verifies that all meal bagging and portioning pods clearly understand what’s expected of them in terms of output and quality standards, as well as tracking progress through the day via internal apps and tracking tools
• Identifies opportunities to improve portioning and meal bagging efficiency and shares ideas with Continuous Improvement team
• Speaks professionally and respectfully to leads and associates and provides on-the-floor coaching and motivation to boost production pace and improve quality
• Anticipates product and packaging shortage issues and works with warehouse and/or runners to deliver more product to the floor to prevent a production halt
• Works with quality team to resolve issues identified related to food safety and/or product quality
• Escalates quality issues that may result in future product shorts to shift manager and procurement
• Takes responsibility for the accuracy of counts conducted by the leads through submissions and physical inventory reconciliation
• Coaches the leads on best practices related to counts, submissions, and usage of Ops Apps
• Demonstrates working knowledge of all production equipment and machinery (date coder, sprinter, PS-125, piston fillers) and can perform basic troubleshooting processes

Shipping

The Supervisor is responsible for overseeing shipping lines.

• Inspects working area and holds team accountable for maintaining a clean, safe work environment and operating in a safe manner
• Works with warehouse team and runners to ensure all product required for shipping is present on the line and that sufficient replenishment quantities are available on the floor, requesting product through internal ERP systems as needed
• Works with warehouse team to improve standard processes and procedures related to line set-up
• Utilizes boxing line set up sheet to verify line prior to the start of shipping
• Follows shipping SOPs and coaches leads and associates on shipping line SOPs
• Makes sure the shipping line remains organized throughout entire shift
• Works with quality department to ensure appropriate levels of FSQA staffing on the line
• Manages the pace of the shipping line, ensuring team is on pace to meet production targets and…