Quality Liaison

Quality Liaison I page is loaded## Quality Liaison Ilocations:
North Baltimore time type:
Full time posted on:
Posted 2 Days Agojob requisition :
JR100933

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care;

flexible spending accounts; life insurance; 401k with company match and much, much more.
** Job Description
**** Essential Job Functions
*** Act as the key contact between Teijin and Customer assembly plants’ personnel (Customer SQEs, Managers, and Supervisors/Team Members etc.)  To ensure Customer focus and Customer satisfaction is maintained to the highest level possible.
* Communicate Customer concerns immediately to Senior Management and the appropriate Department Manager(s).
* Collect and manage the distribution of non-conformance data relative to Customer concerns, PPM’s (parts per million) and PRR’s (problem reporting & resolution).
* Review and negotiate quality concerns, PRR’s and PPM’s with the appropriate Customer(s) to ensure that the impact to Teijin’s record is minimized, the data is accurate and that Teijin is treated fairly relative to the issuance of such recordable events.
* Develop and sustain an effective system of tracking Return Material Authorizations (RMA), Defective Material Tickets (DMT), any returns and debit memos.
* Publish Customer performance charts / data and reports to Management as needed basis for management reviews.
* Through the utilization of the Corrective Action Procedure:
Support the implementation of effective containment measures, the development of effective root cause analysis and corrective action plans in conjunction with Department Managers and their designates to ensure Customer satisfaction.
* Ensure Corrective action reports are developed and submitted to the Customer in a timely manner and confirm the Customers’ acceptance of the report.
* Conduct random audits of finished goods and report the results to Senior Management.
* Analysis of quality problems to identify systematic issues.
* Participate in launch trials and activities at TMMTX and provide information regarding trial conditions, status, and results.
* Manage 3rd party resources, creating/approving work instruction and headcount. Ensure efficiency of the sort of process.
* Participate, comply, and support the environmental, health and safety system requirements.
* ** Must be able to travel and work at our customer locations when needed
*** Perform all other duties and tasks as assigned.
** Qualifications
* ** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. High School Diploma Required (Associate’s Degree in a related field of study preferred)
* Minimum two (2) years’ experience in quality and process control in automotive painted plastic parts manufacturing.
* Knowledge of AIAG Systems: PPAP, SPC, MSA, R&R, APQP; and Customer specific corrective action systems including 7-step, 5-Phase, 8-D, and 5-Whys are preferred.
* Must be computer literate in the Windows NT environment, Microsoft Office tools (Excel, Word) and in using the Internet.
* Following experience is preferred: supervisory training, D/PFMEA, Control Plan, SPC, QS-9000 or ISO/TS16949 / Internal Auditing, Teamwork, Synchronous Manufacturing, SPC, MRP Systems, Customer PR& R Systems, GD &T.
* Must have good communication skills.
* Must have good math skills and mechanical ability.
* Must be able to understand information gathered from meters, dials, calibrated scales and visual display units.
** Experience
* * Experience on inspection and auditing products preferred.  Basic knowledge on measuring equipment such as calipers, micrometers, pin gauges and measuring tapes preferred.  Basic Knowledge of SPC, GR&R preferred. 1+ years quality systems experience (is a plus).  Corrective actions…