Director Operations - Anesthesia

Overview

The Director of Operations oversees business and operational activities for all areas of the Anesthesia service line for Life Bridge Health Medical Group. Efforts support the delivery of the highest quality, most efficient and cost-effective patient care possible in compliance with hospital policies, procedures and regulatory guidelines. On a regular and continuous basis, exercises autonomous administrative judgment and assumes responsibility for decisions, consequences and results having an impact on people, costs and/or quality of service of anesthesia programs.

Serves as a dyad partner to the Medical Director of Anesthesia; reports to the Chief Operating Officer of Life Bridge Health Medical Group.

Operations: Responsible for maintaining and ensuring effective daily operations in all areas of the Anesthesia practice.

• Oversees and manages identified activities and initiatives related to strategic aims and objectives for Anesthesia.
• Evaluates operational needs including, but not limited to, infrastructure, staffing and technology. Leverages best practice metrics to evaluate whenever possible.
• Develops and maintains administrative policies and procedures. Orients and trains staff on policies, procedures and processes.
• In collaboration with the Medical Director, oversees provider hiring, establishment of performance objectives and assessment, appropriate implementation of human resource policies, and maintenance of good relations.
• Enforces and adheres to all hospital/facility policies.
• Participates in the development and maintenance of departmental quality and performance improvement initiatives.
• Ensures that Joint Commission and CMS related compliance standards are followed.

Performance Improvement: Establishes and implements systems to monitor and improve key clinical, operational, satisfaction, quality and financial metrics.

• Collaborates with providers and hospital/facility staff to direct the performance improvement process for anesthesia operations.
• Monitors performance of department and oversees/performs data collection and reporting on activities and performance.
• Analyzes information and implements appropriate improvements.
• Ensures that Joint Commission standards and all regulatory requirements are followed.
• Identifies opportunities to improve client satisfaction and implements improvement activities.
• Directs quality control monitoring and identifies improvement opportunities/facilitates implementation.
• Collaborates with Medical Director and hospital/facility leadership to continuously evaluate perioperative efficiencies and metrics, including first case on time start, turn around time, block time utilization, etc.

Financial Management: Directs budgeting and budget monitoring/corrective action process to ensure targets are met; oversees billing and revenue cycle performance.

• Prepares annual operating and capital budgets; approves purchases, monitors expenditures and independently resolves discrepancies; reports monthly variances and action plan for the department.
• Directs, prepares and oversees the preparation of complex statistical analysis of provider activities from multiple areas and sources; identifies trends relative to indicators; monitors provider expenses.
• Leads Anesthesia in a cost-effective manner, with a focus on operational expenses and efficiencies.
• Continually manages performance against fiscal plan. Identifies major budget variances and financial trends. Develops financial projections.
• Recommends areas of savings for revenue enhancement.
• Ensures compliance with provider/program billing and coding. Identifies opportunities for appropriate expense reduction, as well as opportunities for enhanced collections.
• Develops business plans for proposed and existing programs in collaboration with finance and departmental leadership.

Program Development: Along with anesthesia and Life Bridge Health Medical Group leadership, promotes program enhancement and development.

• Explores and implements new potential sites of service to drive volume/revenue enhancement.
• Evaluates existing programs and services. Leads staff in identifying patient and facility needs, and supports design of new or revised delivery/operational practices.
• Participates in development and implementation of program marketing plans and strategic planning as necessary.

Management: Ensures ongoing focus of practice on key strategic initiatives and goals.

• Through the creation and management of operational dashboards the administrator will standardize operational activities across all locations.
• Ensures ongoing focus and attention to departmental key objectives of experience, safety, access and employee engagement.
• Reports on all departmental KPIs including overseeing all revenue cycle teams to ensure departmental goals are met on an annual basis.
• Participates in the planning and oversees the execution and issue resolution associated with team members and functions.
• Develops and negotiates business development proposals.

Qualifications and…