Community​/Property Manager

Community / Property Manager – Conifer Realty

The Community Manager is responsible for all phases of on-site property operation, under the direction of the Regional Manager. The Community Manager is responsible to maintain all aspects of the property’s assets to Conifer standards.

Position Details

• Full‑Time, Exempt
• 40 Hours per Week, Monday – Friday
• 8:30 AM – 5:00 PM
• Location:
  
  Cold Spring Lane Apartments, 3025 West Cold Spring Lane, Baltimore, MD 21215.

People

• Recruit, hire, train and manage work performance of all team members under his or her direction, including coaching, mentoring, and regular performance management in accordance with Conifer policy and procedures.
• Perform written evaluations of employees and make recommendations for salary increases and/or advancement, under the supervision of District Managers and Regional RVPs.
• Maintain and submit regular and timely attendance records of all team members under his or her direction. Ensure overtime is reasonable and necessary, with District Manager approval where appropriate.
• Follow and enforce all Conifer policies and procedures.
• Market and approve/disapprove all applications for rental; prepare, process and sign all lease and related forms.
• Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents.
• Provide excellent customer service to residents and resident organizations; respond timely and professionally to any inquiries including resident concerns.
• In a professional and timely manner, and in accordance with Conifer policy, respond to and address all internal and external requests for information or action.

Property

• Ensure complete implementation and compliance with all housing program requirements and directives as appropriate.
• Actively manage the occupancy of the property, ensuring all waitlists are maintained, applications are pre‑processed according to vacancy trends and vacant units are turned and leased timely.
• Handle all details of move‑ins and move‑outs, giving special attention to apartment inspection check lists.
• Ensure that community is maintained to Conifer standards.
• Immediately report accidents and emergency situations to Risk Management and District Manager, completing and submitting the proper incident reports.
• Ensure that all maintenance requests are handled on a timely basis while effectively communicating to the residents, and maintain written records of all maintenance work completed.
• Inspect community and apartments in accordance with Conifer policy.
• In conjunction with Maintenance Supervisor, obtain competitive bids for contract services and capital improvements; process bid packages per Company procedures.
• In conjunction with Maintenance Supervisor, draft approval memos and contracts for approval and supervise outside contractors working on the property to ensure contract compliance.

Financials

• Assist in development of the annual budget and work within the approved budget, seeking District Manager approval for any unbudgeted expenses.
• Complete monthly variance reports and actively contribute to reforecasts as required.
• Collect rents and handle delinquent accounts in a timely and efficient manner.
• Maintain clean resident and subsidy ledgers.
• Make bank deposits daily and/or as required.
• Process all accounts payable timely and in accordance with budget and Conifer procedures.
• Perform emergency on‑call duties as required or assigned.
• Physical attendance at assigned work location during scheduled hours is essential.
• May be required to assist at other Conifer locations as needed.
• Complete other job‑related duties, projects as assigned.

Experience

• Minimum 1‑3+ years prior site management or apartment management housing experience, preferably in affordable housing.
• Compliance experience or knowledge (LIHTC, HUD‑Sec. 8, RD, others) strongly preferred.
• Minimum 1+ years team supervision experience including training and performance management skills.
• Demonstrated prior customer service or sales experience a plus.
• Strong MS Office skills (Word, Excel, PowerPoint, Outlook) for effective communications.
• Yardi Voyager experience desired or other accounting or housing software programs a plus.
• Demo…