Chief Operations Officer

ABOUT ENTERPRISE MANAGEMENT

Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service.

Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation.

The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made.

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Chief Operations Officer

Senior Operations Executive

Enterprise Management Solutions, Inc. (in support of all customer companies under contract)

Operations

n/a

Paid time off; health, dental, and vision insurance reimbursement; professional development support.

Monday – Friday, 8:00 AM – 5:00 PM

Chief Executive Officer (CEO)

Oversight of administrative operations, business continuity, organizational infrastructure, enterprise systems integration, compliance alignment (non-clinical), and interdepartmental performance across affiliated companies

W-2 employee; full-time hourly

Ranges between $40.00 per hour to $55.00 per hour, commensurate with experience and qualifications

Up to 15% of the time (interoffice and site-based meetings)

The Chief Operating Officer (COO) is a vital member of the executive leadership team, responsible for designing, implementing, and sustaining non-clinical operational systems that support the strategic goals of Enterprise Management Solutions and its affiliated entities. The COO provides executive oversight of operational workflows, regulatory readiness, administrative infrastructure, and strategic execution. While the CHRO, CFO, CMO, and CTO oversee respective specialized functions, the COO ensures coordination, cohesion, and accountability across these pillars, serving as the central operations architect of the enterprise.

The COO focuses on organizational excellence through the lens of performance improvement, risk mitigation, systems integration, operational scalability, and enterprise-wide compliance with licensing and administrative standards. The COO drives execution of the CEO’s strategic directives and ensures the operational backbone of each managed entity is stable, compliant, and growth-ready. The COO also oversees all company operations managers and ensures that Enterprise Management delivers all contracted operations services to affiliated entities, as outlined at

• Translate the CEO’s strategic vision into operational processes, ensuring seamless execution across departments and companies
• Lead enterprise-wide operational initiatives including licensing, inspections, facility management, administrative SOPs, and cross-departmental coordination
• Serve as the primary executive responsible for back-office cohesion, system implementation, and interdepartmental performance
• Oversee administrative compliance with state and local regulations, including facility licensing (OHCQ, DHCD, local jurisdictions), business permits, incident management procedures, and internal controls
• Collaborate with the CHRO on workforce implementation, ensuring operational infrastructure supports hiring, onboarding, training, and staff scheduling workflows
• Collaborate with the CTO to deploy and optimize business…