Chief of Community Engagement and - Operations Manager

Position: Chief of Community Engagement and Opportunity - Operations Manager I
Chief of Community Engagement and Opportunity - Operations Manager I page is loaded## Chief of Community Engagement and Opportunity - Operations Manager Ilocations:
Mayor's Office of Neighborhood Safety and Engagement (MONSE) time type:
Full time posted on:
Posted 2 Days Agotime left to apply:
End Date:
January 30, 2026 (15 days left to apply) job requisition :
R0015759
** THIS IS A NON-CIVIL SERVICE POSITION
**** CITY OF BALTIMORE, MAYOR’S OFFICE OF NEIGHBORHOOD SAFETY AND ENGAGEMENT
**** Community Engagement and Opportunity Chief – Operations Manager I
**** HOURS/SALARY RANGE:  Full time, 40 hours/week
**** Salary Range: $  - $
**** Starting Pay Range:
$ - $
**** GET TO KNOW US
** Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work.

In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.

This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here:
** JOB SUMMARY
** The Chief of Community Engagement and Opportunity is a senior staff position responsible for establishing and maintaining healthy, trauma-informed, and supportive community relationships for the agency. This role is critical in ensuring that Baltimoreans are not only aware of opportunities to reduce trauma and the disadvantages associated with criminal justice involvement but empowered to engage with programming that provides a path toward high quality lives.

The position requires strong alignment with City of Baltimore's and MONSE's mission, values, and strategic vision, as well as demonstrated success, sound judgment, and flexibility working in a complex, fast-paced environment. The successful candidate will incrementally scale MONSE’s opportunity engagements across the city and provide direct supports to at least 2000 residents annually.
** ESSENTIAL FUNCTIONS
**** Program Management
*** Oversee and manage all programmatic and budgetary deliverables associated with MONSE’s Community Healing, Re-Entry, and Youth Services priorities.
* Lead a team of community engagement and opportunity professionals.
* Partner with Chief of Staff and Finance Chief to develop long-term fundraising strategies for programming.
* Work with Policy Planning and Coordination Chief to support reformation in MONSE’s priority areas.
* Lead assessment of community assets and opportunities for capacity building.
** Inter-Agency Collaboration and Community Engagement
*** Serve as agency primary point of contact for community requests for support/information.
* Partner with Communications Chief to develop and implement a comprehensive community engagement strategy that, elevates awareness, supports transparency, and cultivates buy-in.
* Cultivate and maintain strategic public, private, and NGO relationships.
* Build working relationships with community-based service providers.
* Develop process for linking service providers with capacity-building resources.
* Coordinate with Policy Planning and Coordination Chief to develop mechanisms to support interagency accountability.
* Partner with Communications Chief to identify, manage, and direct opportunities to create or enhance MONSE’s collateral and marketing materials, information and promotional content, and delivery channels (i.e. newsletters, brochures, branded programs, video, social media, etc.).
* Guide team to be the first line of communication for community members to address concerns and respond to questions promptly and effectively.
* Research and implement innovative approaches for the development of…