Regional Property Manager; MD​/DC Area Multi-Family Affordable Housing

Regional Property Manager - Residential Multi-Family Affordable Housing
-DC/MD Region

SUMMARY:

The Regional Property Manager is responsible for managing operations and maximizing financial value of a diverse, multi-site residential apartment portfolio of market‑rate communities. An associate in this position will be assigned by the VP to manage different properties in a region; this region will be in the Maryland/DC Metro Area such that routine daily/weekly travel to multi‑family apartment communities will be required.

The duties include achieving the financial and operational goals of the owner’s, the company, and of the region. The Regional Property Manager leads on‑site staff to ensure a sufficient flow of revenue by maintaining a high percentage of apartment unit occupancy, adherence to property standards (to include unit turns and routine maintenance, grounds at a functional and high aesthetic level), owner and resident satisfaction and controlling expenses.

NOTE:

This role is not a work‑from‑home role, and will require the selected individual to be based in the Maryland/DC Metro Area. Regular travel to be on‑site daily in support of properties in this region is a requirement.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned.

• Responsible for the overall operations of assigned properties
• Review monthly financial reports, prepare owner reports and attend asset management meetings
• Answer questions from owner, government agencies, financial institutions, auditors, accounting, staff, etc.
• Hire, oversee and evaluate staff, approve raises, counsel and administer personnel decisions
• Monitor compliance with federal, state and local regulations as well as Company policies and procedures, etc.
• Review leases, rules and regulations, contracts, licenses.
• Review rent schedules, personnel files and resident files.
• Review Delinquency Report, bank deposits, equipment inventory, inspections, etc.
• Inspect site and implement standards.
• Supervise, train and conduct staff meetings with Community Managers and other team members.
• Enforce safety standards and training for staff.
• Follow up as needed on all aspects of property management.
• Prepare and implement budget.
• Negotiate contracts on behalf of the property(ies)/company subject to approvals.
• Prepare for regulatory agency inspections.
• Any other tasks, duties, projects, and responsibilities as assigned by management.

Qualifications:

The Regional Property Manager will have the following qualifications:

• Minimum 5+ years-experience in affordable LIHTC & Project Based Section 8 multi-family affordable housing property management. Strong preference for 2+ years of prior experience with multi-site portfolio management (5+ communities). Successful experience with certifications, recertifications, REAC/NSPIREinspections, MORs is required.
• Working knowledge of all aspects of property management, accounting, inspections, collections, evictions, marketing, etc.
• Willing to travel 80%+ of the time to be on‑site at properties within the RPM's assigned portfolio. Travel is typically daily but, often multi‑day to properties within the region.
• Understanding of financials, budgets, regulations, LIHTC, local and state statutes.
• College degree preferred, but not required. CPM/HCCP/COS/certification or equivalent strongly preferred.
• Superb organizational and time‑management skills, able to multi‑task.
• Customer service - common courtesy and good communication skills with residents, clients, employees, and other individuals at all levels.
• Works well with minimal supervision and direction.
• Strong leadership, management and supervisory skills.
• Work days, evenings and weekends as needed.
• Ability to train and evaluate others, and develop skills and effectively manage performance.
• Computer skills – Must have strong experience with Yardi and excellent proficiency with Microsoft Office Suite (Outlook, Word, Excel, SharePoint, Teams, etc.).
• Strong resident relations skills, and a role model in conflict resolution and customer satisfaction
• Must have a valid driver's license and reliable transportation to provide effective coverage and oversight for assigned community portfolio.
• Other…