Slots Supervisor

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• Supervises slot employees to ensure the delivery of a great time, every time to all guests.
• Manages the day-to-day operation of Slot service on assigned shift.
• Monitors appearance of all service areas and follows-up to ensure cleanliness standards are met.
• Monitors staffing levels, bank/floor assignments daily and weekly schedules to include breaks.
• Responsible for training slot employees, providing each with the knowledge and appropriate direction to perform their duties.
• Monitors compliance with company, departmental and Federal, State regulatory agency rules and regulations.
• Provides training, feedback, and disciplinary action regarding rules and regulations.
• Possesses a thorough working knowledge of the various types of slot machines, their functions, malfunctions and layout schedules.
• Maintains security of all games, money, and employees.
• Strives to build rapport with Slot players and handles customer disputes, making every effort to achieve customer satisfaction.
• Makes recommendations to the Slot Shift Manager and/or the Director of Operations to improve the efficiency of the department and build business.

• Supervises slot employees to ensure the delivery of a great time, every time to all guests.
• Manages the day-to-day operation of Slot service on assigned shift.
• Monitors appearance of all service areas and follows-up to ensure cleanliness standards are met.
• Monitors staffing levels, bank/floor assignments daily and weekly schedules to include breaks.
• Responsible for training slot employees, providing each with the knowledge and appropriate direction to perform their duties.
• Monitors compliance with company, departmental and Federal, State regulatory agency rules and regulations.
• Provides training, feedback, and disciplinary action regarding rules and regulations.
• Possesses a thorough working knowledge of the various types of slot machines, their functions, malfunctions and layout schedules.
• Maintains security of all games, money, and employees.
• Strives to build rapport with Slot players and handles customer disputes, making every effort to achieve customer satisfaction.
• Makes recommendations to the Slot Shift Manager and/or the Director of Operations to improve the efficiency of the department and build business.

• Must be at least 21 years of age.
• High school diploma required.
• One (1) year casino experience required, preferably in slot operation.
• Must possess strong supervisory and leadership skills.
• Previous guest contact experience required.
• Must possess a thorough understanding of slot floor operations.
• Must have strong knowledge of the various internal written and verbal codes/abbreviations.
• Previous knowledge of casino rules, regulations and procedures pertinent to Slot operations is required.

• $45,000 to $55,000
• Bi-Weekly Pay Dates
• Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Marketing, Public Relations, and Writing/Editing
• Industries Hospitality

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