Paralegal Specialist; Bilingual -English​/Spanish

Pay Rate: $26.90 per hour

Catholic Charities of Baltimore Esperanza Center is currently seeking a Paralegal Specialist (English/Spanish) to support the Immigration Legal Services Program. This position will focus on assisting immigrants engage and advance their immigration legal case.

Hybrid 3 days from the office and 2 days from home - Monday to Friday, 37.5 hours per week. Able to work flexible hours if needed (Mon‑Fri 8:00‑16:00 / 9:00‑17:00).

The center provides a welcoming atmosphere, social services, health services, legal support and ESL to immigrants in the Baltimore metropolitan area. Staff offers assistance with employment, English proficiency, legal services, and access to primary and urgent health care and referral services. Health services are offered in partnership with area hospitals and medical schools.

• Coordinates and schedules legal clinics, assists with registration, intake, and obtains necessary client information; manages client flow, directs immigrants to additional resources, assigns community volunteers, and provides interpretation services for volunteer attorneys.
• Organizes and conducts legal “Know Your Rights” presentations to the community, ensuring accurate and accessible legal information is delivered effectively.
• Tracks and summarizes data related to clients served, using insights to improve services and demonstrate impact and effectiveness of legal clinics.
• Shares referral information and resources with immigrants who seek legal help.
• Enhances community awareness of relevant resources, including brief legal advice clinics, case placement services, and relevant city and state programs as well as social service resources to individuals in need.
• In limited cases, prepares forms for U.S. Citizenship and Immigration Services (USCIS) and Executive Office of Immigration Review (EOIR) under the supervision of the Immigration Legal Services attorneys.
• Develops and implements creative outreach strategies that connect unrepresented immigrants in removal proceedings to available legal services and resources.
• Provides data and other pertinent information on work tasks to the Managing Attorney for grant reporting duties as needed.
• Performs other duties as assigned.

• Bachelor’s degree.
• One (1) year of paralegal or law‑related experience.
• An equivalent combination of education and experience may be considered.

• Proficient in English and Spanish with advanced reading, writing, and speaking at a professional level.
• Exhibits sound communication skills, including active listening, ensuring clear and effective exchanges of verbal and written communication.
• Acts with discretion, tact, and professionalism in all situations, maintaining confidentiality and integrity.
• Displays excellent organizational skills and meticulous attention to detail, ensuring accuracy and efficiency.
• Service‑oriented, consistently resolving customer or client concerns and grievances with professionalism.
• Demonstrates accountability by working independently, requiring minimal direction or supervision.
• Demonstrates patience and composure when working with children and interacting with parents, fostering positive relationships.
• Proficient in using computer systems and software to perform job functions, including basic Windows PC, web browsing (Chrome, Internet Explorer, etc.) and Microsoft Outlook; knowledge of other Microsoft Office applications (Word, Excel, PowerPoint, Teams, One Drive) is preferred.

• Hybrid work options are available, contingent upon business needs and performance expectations in alignment with the Agency’s policy.
• Remaining in a stationary position, which may involve standing or sitting for extended periods.
• Adjusting or moving objects up to 20 lbs. in all directions, which may include lifting, carrying, pushing, pulling, or repositioning items as necessary to perform job duties.
• Engaging in communication with others to exchange information, which may involve speaking, listening, writing, or using electronic communication methods to ensure clear and effective…