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Technical Support

ADC Cloud Customer Success Specialist — US Government

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Amazon
Full Time position
Listed on 2026-01-18
Job specializations:
  • Language/Bilingual
    Technical Support
Job Description & How to Apply Below
A leading technology company is seeking an ADC Technical Customer Service Specialist to provide customer-facing support for U.S. Intelligence Community agencies using AWS. Responsibilities include addressing complex account and billing issues, educating customers, and driving improvements in customer interactions. Candidates should possess an Associate's degree or Security+ certification, along with a current U.S. Government Security Clearance of TS/SCI with Polygraph.

Strong problem-solving, technical understanding, and customer service skills are essential for this role.
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