IT Systems and Business Intelligence Manager

We are seeking a highly experienced Senior ERP Systems Specialist to lead the optimization, integration, and strategic advancement of our ERP platform within a dynamic manufacturing environment. This role requires deep technical expertise in SQL Server and SSIS
, combined with strong financial and operational acumen.

This position will serve as a key technical leader and cross-functional partner, driving ERP performance, data integrity, and process efficiency across the organization. The role is fully on-site in Baltimore, MD.

• Lead comprehensive business process analysis to identify ERP system enhancements that support manufacturing, finance, and operational objectives.
• Architect, develop, and maintain advanced SQL queries, stored procedures, and SSIS packages to support data integration, reporting, and automation initiatives.
• Configure, optimize, and enhance ERP modules to improve workflow efficiency, system scalability, and data accuracy.
• Oversee ERP system integrations with internal and external platforms, ensuring seamless data flow across the enterprise.
• Partner with Finance, Operations, Supply Chain, and IT leadership to align ERP capabilities with strategic business goals.
• Design and implement user-friendly system enhancements and reporting tools that improve decision-making and operational visibility.
• Conduct system diagnostics, performance tuning, and root-cause troubleshooting to ensure maximum system reliability and uptime.
• Develop technical documentation, data governance standards, and ERP process protocols.
• Provide advanced user support, training, and mentorship to key stakeholders and system users.
• Monitor emerging ERP technologies and recommend improvements to maintain best-in-class system performance.

• Bachelor’s degree in Information Technology, Computer Science, Finance, Engineering, or a related field; advanced degree preferred.
• Minimum of 5–7 years of progressive ERP systems experience within a manufacturing environment.
• Advanced proficiency in Microsoft SQL Server, including complex query development, database performance tuning, and ETL architecture using SSIS.
• Experience with Oracle SaaS ERP, SAP, CSB-Systems, or comparable enterprise ERP platforms; relevant certifications strongly preferred.
• Demonstrated experience supporting finance, costing, inventory, production, and supply chain functions within ERP systems.
• Strong project management experience, including leading system upgrades, implementations, or optimization initiatives.
• Exceptional analytical, problem-solving, and cross-functional collaboration skills.
• Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.